Payroll Operations Specialist — High-Volume, Multi-State

Swoon; Tempe (AZ); On-site; USD 65,000 - 95,000; Full time

Job summary

Swoon in Tempe, AZ seeks a Payroll Operations Specialist to manage high-volume payroll and expense processing across multiple states. You will ensure accurate processing, adherence to policies, and timely employee support.

Ideal candidates have extensive payroll experience, strong data analysis skills, and proficiency with Concur and Microsoft Office. You will collaborate with payroll leadership on issue resolution and process improvements.

Qualifications

• 5+ years of experience in a high-volume, multi-state payroll environment.
• Experience with expense report processing and/or Concur required.
• Strong knowledge of Microsoft Office (Excel, Word, Outlook).
• Ability to analyze data, identify issues, and solve problems independently.
• Strong communication and customer service skills.
• Experience interpreting policies and maintaining compliance.

Responsibilities

• Process expense report data accurately and meet required deadlines
• Review audit reports, identify discrepancies, and coordinate corrections
• Apply company policies and government regulations to payroll and expense processing
• Research and resolve employee questions related to payroll and expenses
• Review contracts and support specialized workforce groups, including union employees
• Maintain accurate records to support payroll processing and reduce payment errors
• Assist with system testing, process improvements, and special projects
• Communicate issues and discrepancies to payroll leadership

Skills

Payroll operations

Expense processing

Data analysis

Communication

Customer service

Microsoft Excel

Tools

Concur

Job description

Swoon in Tempe, AZ seeks a Payroll Operations Specialist to manage high-volume payroll and expense processing across multiple states. You will ensure accurate processing, adherence to policies, and timely employee support.

Ideal candidates have extensive payroll experience, strong data analysis skills, and proficiency with Concur and Microsoft Office. You will collaborate with payroll leadership on issue resolution and process improvements.