Payroll Operations Manager

TOPPAN Packaging Americas; Charlotte (NC); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) retirement plan with company  +

Employee Assistance Program

Paid time off and holidays

Life, personal accident, and  disabili

Tuition reimbursement

Job summary

TOPPAN Packaging Americas seeks a Payroll Leader to manage payroll operations with an outsourced provider. The role emphasizes data integrity, regulatory compliance, and strategic payroll insights for informed decisions.

The ideal candidate brings 5+ years in HR data management and payroll coordination, strong HRIS knowledge (Workday, ADP Lyric), and excellent analytical and communication skills. Onsite role based in Hartsville, SC or Charlotte, NC.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field.
• Minimum of 5 years of experience in HR data management and payroll coordination.
• Strong knowledge of payroll processes, HRIS/HRCM systems, and payroll laws/regulations.
• Excellent analytical and problem‑solving skills.
• Proficiency in HR software (Workday, ADP Lyric) and Microsoft Office Suite.
• Strong communication and interpersonal skills with attention to detail.

Responsibilities

• Oversee and liaise with outsourced payroll provider to ensure accuracy and timeliness of payroll processing.
• Manage payroll schedules, deductions, and adjustments with external partner.
• Resolve payroll discrepancies and respond to plant/employee inquiries.
• Collaborate with finance and accounting for accurate financial reporting.
• Supervise or support payroll specialists or coordinators and provide training.
• Lead HR projects related to payroll, including system implementations and upgrades.

Skills

Payroll coordination

HR data management

Analytical skills

Communication skills

MS Office proficiency

HRIS knowledge

Education

Bachelor's degree in HR/Business Administration

Tools

Workday

ADP Lyric

Microsoft Office

Job description

TOPPAN Packaging Americas specializes in designing and manufacturing sustainable, high-performance flexible and thermoformed packaging solutions for the food, beverage, medical and consumer goods industries. We offer products such as transparent high barrier films, pouches, clamshells and trays, utilizing advanced technology to enhance product safety, visibility and environmental sustainability. TOPPAN Packaging Americas operates as part of the global TOPPAN group, with 22 manufacturing facilities across North America, Latin America and Europe.

We're seeking a skilled and experienced Payroll Leader to manage and coordinate with our outsourced payroll provider. The ideal candidate will be responsible for ensuring accurate and timely payroll processing through our external partner, maintaining employee data integrity, and providing strategic insights through data analysis.

Summary Description

The role requires a strong understanding of HR processes, exceptional attention to detail, and the ability to lead a team effectively.

What You’ll Be Doing

Payroll Coordination

• Oversee and liaise with the outsourced payroll provider to ensure accurate and timely payroll processing
• Manage payroll schedules, deductions, and adjustments in collaboration with the external provider
• Resolve payroll discrepancies and respond to plant/employee inquiries
• Collaborate with finance and accounting teams to ensure accurate financial reporting

Compliance And Reporting

• Ensure compliance with federal, state, and local payroll laws and regulations
• Prepare and submit required payroll reports
• Work with third‑party partners to prepare tax filings and year‑end activities
• Stay updated on changes in payroll legislation and best practices

Team Leadership & Support

• Supervise or support payroll specialists or coordinators
• Provide training, guidance, and performance feedback to payroll staff
• Act as a point of escalation for complex payroll issues

Reporting

Generate and analyze payroll to provide insights and support decision‑making. Present findings to senior management.

Vendor Management

Liaise with outsourced payroll vendor to ensure service level agreements are met. Evaluate vendor performance and provide support during contract negotiations.

Employee Support

Provide support to plants, HR team and employees regarding payroll inquiries. Conduct training sessions to educate employees on system usage.

Project Management

Lead HR projects related to payroll, including system implementations and upgrades.

This is an onsite position located out of Hartsville, SC or Charlotte, NC (South End) office.

We’d Love To Hear From You If

• Bachelor’s degree in Human Resources, Business Administration, or a related field
• Minimum of 5 years of experience in HR data management and payroll coordination
• Strong knowledge of payroll processes, HRIS/HRCM systems, and relevant payroll/labor laws and regulations
• Excellent analytical and problem‑solving skills
• Proficiency in HR software (Workday, ADP Lyric) and Microsoft Office Suite
• Strong communication and interpersonal skills
• Strong attention to detail and organizational skills

Preferred Qualifications

• Certification in Payroll (e.g., CPP) or HR (e.g., PHR, SPHR)
• Experience with data analysis and reporting tools
• Experience managing payroll for a manufacturing or complex organization
• Exposure to HRIS systems and integrations

Benefits

• Medical, dental, and vision coverage for you and your dependents, including FSA and HSA options
• 401(k) retirement plan with company match
• Well‑being tools and resources to support holistic health, including an Employee Assistance Program with a variety of services
• Paid time off and holidays to support the health of yourself and family
• Variety of company‑paid and voluntary employee‑paid insurance plans including life, personal accident, and disability insurance
• Tuition reimbursement

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, national origin, ancestry, ethnicity, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender identity or expression, sexual orientation, age, disability, genetic information, marital status, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws.

We are committed to providing a workplace where everyone feels respected, valued, and able to contribute to their fullest potential. We also provide reasonable accommodations to individuals with disabilities throughout the application and employment processes. If you require assistance or accommodation due to a disability, please contact us.