Payroll Operations Manager

Toppan Flexible Packaging Inc; Charlotte (NC); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical, dental & vision coverage

401(k) retirement plan with company匹

Employee Assistance Program

Paid time off and holidays

Tuition reimbursement

Job summary

TOPPAN Packaging Americas seeks a payroll leader to manage our outsourced payroll provider, ensuring accurate and timely payroll processing and maintaining employee data integrity. You will analyze payroll data to provide strategic insights, collaborate with finance and HR for accurate reporting, and ensure compliance with applicable laws and regulations in a manufacturing environment.

The role requires supervising payroll staff, staying updated on payroll changes, and supporting system

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 5 years of experience in HR data management and payroll coordination.
• Strong knowledge of payroll processes, HRIS/HRCM systems, and payroll/labor laws.

Responsibilities

• Oversee and liaison with outsourced payroll provider to ensure accurate and timely payroll processing.
• Manage payroll schedules, deductions, and adjustments in collaboration with the external provider.
• Resolve payroll discrepancies and respond to plant/employee inquiries.
• Collaborate with finance and accounting teams to ensure accurate financial reporting.
• Ensure compliance with federal, state, and local payroll laws and regulations and prepare required payroll reports.
• Assist third‑party partners with tax filings and year‑end activity preparations.
• Stay updated on changes in payroll legislation and best practices.
• Supervise or support payroll specialists/coordinators, provide training and guidance.
• Act as escalation point for complex payroll issues.
• Generate and analyze payroll data to provide insights and support decision‑making; present findings to senior management.
• Liaise with outsourced payroll vendor to ensure SLAs are met and evaluate vendor performance.
• Provide support to plants, HR team, and employees regarding payroll inquiries and system usage.
• Lead HR projects related to payroll, including system implementations and upgrades.

Skills

Payroll processing

HRIS/HRCM

Workday

ADP Lyric

Data analysis

Communication

Education

Bachelor’s degree in HR/Business or related field

Tools

Workday

ADP Lyric

Job description

Company Overview

TOPPAN Packaging Americas specializes in designing and manufacturing sustainable, high‑performance flexible and thermo‑formed packaging solutions for the food, beverage, medical and consumer goods industries.

Job Summary

We are seeking a skilled and experienced Payroll leader to manage and coordinate with our outsourced payroll provider. The ideal candidate will ensure accurate and timely payroll processing, maintain employee data integrity, and provide strategic insights through data analysis.

What You’ll Be Doing

• Oversee and liaise with the outsourced payroll provider to ensure accurate and timely payroll processing.
• Manage payroll schedules, deductions, and adjustments in collaboration with the external provider.
• Resolve payroll discrepancies and respond to plant/employee inquiries.
• Collaborate with finance and accounting teams to ensure accurate financial reporting.
• Ensure compliance with federal, state, and local payroll laws and regulations and prepare required payroll reports.
• Assist third‑party partners with tax filings and year‑end activity preparations.
• Stay updated on changes in payroll legislation and best practices.
• Supervise or support payroll specialists/coordinators, provide training, guidance, and performance feedback.
• Act as a point of escalation for complex payroll issues.
• Generate and analyze payroll data to provide insights and support decision‑making; present findings to senior management.
• Liaise with outsourced payroll vendor to ensure service‑level agreements are met and evaluate vendor performance.
• Provide support to plants, HR team, and employees regarding payroll inquiries and conduct training on system usage.
• Lead HR projects related to payroll, including system implementations and upgrades.

Location

This is an onsite position located in Hartsville, SC or Charlotte, NC (South End) Office.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 5 years of experience in HR data management and payroll coordination.
• Strong knowledge of payroll processes, HRIS/HRCM systems, and relevant payroll/labor laws and regulations.
• Excellent analytical, problem‑solving, and organizational skills.
• Proficiency in HR software (e.g., Workday, ADP Lyric) and Microsoft Office Suite.
• Strong communication and interpersonal skills.

Preferred Qualifications

• Certification in Payroll (e.g., CPP) or HR (e.g., PHR, SPHR).
• Experience with data analysis and reporting tools.
• Experience managing payroll for a manufacturing or complex organization.
• Exposure to HRIS systems and integrations.

Benefits

• Medical, dental, and vision coverage for you and your dependents, including FSA and HSA options.
• 401(k) retirement plan with company match.
• Well‑being tools and resources, including an Employee Assistance Program.
• Paid time off and holidays to care for your health and family.
• Variety of company‑paid and voluntary employee‑paid insurance plans, including life, personal accident, and disability insurance.
• Tuition reimbursement.

Equal Opportunity Employer

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, national origin, ancestry, ethnicity, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender identity or expression, sexual orientation, age, disability, genetic information, marital status, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws. We are committed to providing a workplace where everyone feels respected, valued, and able to contribute to their fullest potential. We also provide reasonable accommodations to individuals with disabilities throughout the application and employment processes. If you require assistance or accommodation due to a disability, please contact us.