Payroll Operations Manager

ESPO Corporation; Charlotte (NC); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Paid time off (PTO)

Health insurance

Dental insurance

401k retirement plan

Job summary

ESPO Corporation seeks a Payroll Operations Manager in Charlotte, NC to oversee a partner-driven payroll function for accurate, timely processing. You will manage schedules, deductions, and discrepancies, while aligning with finance for correct reporting.

The role includes supervising payroll staff, delivering training, and serving as the escalation point for complex issues. Ongoing vendor coordination, SLA management, and year-end tasks are key.

Qualifications

• Bachelor's degree in HR, Business or related field.
• 5+ years of experience in HR data management and payroll coordination.
• Proficiency with Workday and ADP Lyric; strong Excel/MS Office skills.
• Excellent analytical, problem-solving and communication abilities.

Responsibilities

• Oversee and coordinate with outsourced payroll provider to ensure accurate, timely payroll processing.
• Manage payroll schedules, deductions, adjustments; resolve discrepancies.
• Supervise or support payroll staff; provide training and performance feedback.
• Generate payroll reports and provide insights to senior management.
• Liaise with vendor on SLAs and contract negotiations.
• Support plants, HR and employees with payroll inquiries; conduct system training.
• Lead HR payroll projects including system implementations and upgrades.

Skills

Payroll coordination

HR data management

Analytical thinking

Communication skills

Education

Bachelor's degree

Tools

Workday

ADP Lyric

Microsoft Office

Job description

Job Title: Payroll Operations Manager
Location: Charlotte, NC
Job Type and Duration: Direct Hire/Permanent
Pay range: $120k - $150k

Summary Description

We are seeking a skilled and experienced Payroll leader to manage and coordinate with our outsourced payroll provider The ideal candidate will be responsible for ensuring accurate and timely payroll processing through our external partner, maintaining employee data integrity, and providing strategic insights through data analysis. This role requires a strong understanding of HR processes, exceptional attention to detail, and the ability to lead a team effectively.

What you'll be doing

Payroll Coordination

• Oversee and liaise with the outsourced payroll provider to ensure accurate and timely payroll processing
• Manage payroll schedules, deductions, and adjustments in collaboration with the external provider.
• Resolve payroll discrepancies and respond to plant / employee inquiries
• Collaborate with finance and accounting teams to ensure accurate financial reporting.

Compliance and Reporting

• Ensure compliance with federal, state, and local payroll laws and regulations.
• Prepare and submit required payroll reports
• Work with third party partners to prepare tax filings and year-end activities.
• Stay updated on changes in payroll legislation and best practices.

Team Leadership & Support

• Supervise or support payroll specialists or coordinators
• Provide training, guidance, and performance feedback to payroll staff
• Act as a point of escalation for complex payroll issues

Reporting

Generate and analyze payroll to provide insights and support decision-making. Present findings to senior management.

Vendor Management

Liaise with outsourced payroll vendor to ensure service level agreements are met. Evaluate vendor performance and provide support in in contract negotiations.

Employee Support

Provide support to plants, HR team and employees regarding payroll inquiries. Conduct training sessions to educate employees on system usage.

Project Management

Lead HR projects related to payroll, including system implementations and upgrades

This is an onsite position located out of the Charlotte, NC (South End) Office

We'd love to hear from you if

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Minimum of 5 years of experience in HR data management and payroll coordination.
• Proficiency in HR software (Workday, ADP Lyric) and Microsoft Office Suite
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal skills.

Preferred Qualifications

• Certification in Payroll (e.g., CPP) or HR (e.g., PHR, SPHR).
• Experience with data analysis and reporting tools.
• Experience managing payroll for a manufacturing or complex organization
• Exposure to HRIS systems and integrations

ESPO Corporation

www.espocorp.com

630-789-2525

ESPO has a comprehensive benefits package which includes PTO, Group Health and Dental Insurance, and 401k after you have satisfied the necessary waiting periods.

We are an Equal Opportunity Employer and value the benefits of diversity in our workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity and expression, national origin, disability, protected Veteran status, or any other attribute or protected characteristic by law. If you need assistance applying, please get in touch with us directly.