Payroll Operations Manager

Toppan Flexible Packaging Inc; Charlotte (NC); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid time off and holidays

Tuition reimbursement

Job summary

TOPPAN Packaging Americas is seeking a Payroll leader to oversee outsourced payroll, ensuring accurate and timely processing while maintaining data integrity. You will coordinate with our external provider and collaborate with finance to deliver reliable financial reporting.

You will lead payroll staff, stay current with payroll laws, and drive process improvements across the organization, supporting manufacturing operations in a complex, multi-site environment.

Qualifications

• Bachelor’s degree in HR, business administration, or related field.
• 5+ years of experience in HR data management and payroll coordination.
• Strong knowledge of payroll processes, HRIS/HRCM systems, and payroll laws.

Responsibilities

• Oversee and liaise with outsourced payroll provider to ensure accurate and timely payroll processing.
• Manage payroll schedules, deductions, and adjustments with external provider.
• Resolve payroll discrepancies and respond to plant/employee inquiries.
• Collaborate with finance and accounting for accurate financial reporting.
• Supervise or support payroll staff and provide training and feedback.
• Generate and analyze payroll data to support decision-making and reporting to senior management.

Skills

HR data management

Payroll coordination

Analytical skills

Communication skills

HRIS/HRCM

Workday

ADP Lyric

Microsoft Office

Education

Bachelor’s degree in Human Resources, Business Administration, or related field

Tools

Workday

ADP Lyric

Job description

TOPPAN Packaging Americas specializes in designing and manufacturing sustainable, high-performance flexible and thermoformed packaging solutions for the food, beverage, medical and consumer goods industries. We offer products like transparent high barrier films, pouches, clamshells and trays, utilizing advanced technology to enhance product safety, visibility and environmental sustainability. TOPPAN Packaging Americas operates as part of the global TOPPAN group, with 22 manufacturing facilities across North America, Latin America and Europe.

Summary Description: We are seeking a skilled and experienced Payroll leader to manage and coordinate with our outsourced payroll provider. The ideal candidate will be responsible for ensuring accurate and timely payroll processing through our external partner, maintaining employee data integrity, and providing strategic insights through data analysis. This role requires a strong understanding of HR processes, exceptional attention to detail, and the ability to lead a team effectively.

What you’ll be doing:

• Payroll Coordination: Oversee and liaise with the outsourced payroll provider to ensure accurate and timely payroll processing Manage payroll schedules, deductions, and adjustments in collaboration with the external provider. Resolve payroll discrepancies and respond to plant / employee inquiries Collaborate with finance and accounting teams to ensure accurate financial reporting.
• Compliance and Reporting: Ensure compliance with federal, state, and local payroll laws and regulations. Prepare and submit required payroll reports Work with third party partners to prepare tax filings and year-end activities. Stay updated on changes in payroll legislation and best practices.
• Team Leadership & Support Supervise or support payroll specialists or coordinators Provide training, guidance, and performance feedback to payroll staff Act as a point of escalation for complex payroll issues Reporting: Generate and analyze payroll to provide insights and support decision-making. Present findings to senior management.
• Vendor Management: Liaise with outsourced payroll vendor to ensure service level agreements are met. Evaluate vendor performance and provide support in in contract negotiations.
• Employee Support: Provide support to plants, HR team and employees regarding payroll inquiries. Conduct training sessions to educate employees on system usage.
• Project Management: Lead HR projects related to payroll, including system implementations and upgrades.

This is an onsite position located out of Hartsville, SC or Charlotte, NC (South End) Office.

We’d love to hear from you if:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 5 years of experience in HR data management and payroll coordination.
• Strong knowledge of payroll processes, HRIS/HRCM systems, and relevant payroll/labor laws and regulations.
• Excellent analytical and problem-solving skills.
• Proficiency in HR software (Workday, ADP Lyric) and Microsoft Office Suite.
• Strong communication and interpersonal skills.
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal skills.

Preferred Qualifications:

• Certification in Payroll (e.g., CPP) or HR (e.g., PHR, SPHR).
• Experience with data analysis and reporting tools.
• Experience managing payroll for a manufacturing or complex organization.
• Exposure to HRIS systems and integrations.

At TOPPAN Packaging Americas, We offer a comprehensive Total Rewards package designed to support our employees’ overall wellbeing. This includes competitive pay, robust benefits, and programs that help you thrive both personally and professionally.

Benefits

• Medical, dental, and vision coverage for you and your dependents, including FSA and HSA options
• 401(k) retirement plan with company match
• Wellbeing tools and resources to support holistic health, including an Employee Assistance Program with a variety of services
• Paid time off and holidays to recreate, rejuvenate and care for the health of yourself and family
• Variety of company paid and voluntary employee-paid insurance plans including life, personal accident, and disability insurance
• Tuition reimbursement

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, national origin, ancestry, ethnicity, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender identity or expression, sexual orientation, age, disability, genetic information, marital status, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws. We are committed to providing a workplace where everyone feels respected, valued, and able to contribute to their fullest potential. We also provide reasonable accommodations to individuals with disabilities throughout the application and employment processes. If you require assistance or accommodation due to a disability, please contact us.

Our Thermoformed and Flexible Packaging business serves North America, Latin America and Europe with 22 locations. We create and manufacture sustainable packaging solutions. Our customers span the food, retail, and medical sectors. Our packaging meets the needs of a wide range of applications including snacks, condiments, healthcare items, prepared meals, fresh produce, coffee, and pet food. We are committed to responsible packaging that protects products and supports a healthier planet. Our Vision Change the World through Packaging Innovation Our Mission Foster a society focused on well-being and sustainability, while safeguarding our planet for future generations, through the continuous development of innovative packaging solutions that explore cutting-edge materials and technologies.

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