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ESHYFT in Howell, NJ is seeking a Payroll and Workforce Operations Manager to lead high-volume payroll, clinician payments, timekeeping, and workforce-operations for about 4,000 independent contractors and 500 W-2 clinicians. The role focuses on accuracy, funding readiness, compliance, and a thorough cycle-close handoff to Accounting.
This is a hybrid position with 1 day per week remote and 4 days per week in-office, located in Howell, NJ near NYC and Philadelphia.
The Payroll and Workforce Operations Manager leads ESHYFT’s high-volume payroll, clinician-payment, timekeeping, and workforce-operations function supporting approximately 4,000 independent-contractor clinicians and 500 W-2 clinicians. This role is accountable for accurate and timely execution, funding readiness, exception resolution, operational compliance, team performance, and a complete cycle-close handoff to Accounting.
This is a hybrid position with 1 day per week remote and 4 days per week in-office.
Our office is located in Howell, NJ, approximately 70 miles south of NYC and 60 miles east of Philadelphia.
Payroll & 1099 Operations: Lead end-to-end multi-state W-2 payroll and 1099 contractor payments, managing master calendars, funding deadlines, cutoffs, pre-payroll input controls, Instant Pay, and settlement closeouts.
Timekeeping & Exception Management: Own queues and resolution protocols for missed punches, disputed timecards, pay discrepancies, unapproved rates, and billing-related payroll exceptions to preserve audit trails.
Funding & Controls: Forecast daily and weekly payroll funding, monitor processor balances, maintain segregation of duties for banking transactions, and immediately escape cash shortfalls or anomalies.
Accounting Close & Reporting: Deliver complete cycle-close packages—including registers, funding approvals, settlement support, and exception logs—to Accounting within three business days.
Compliance & Audit: Ensure operational compliance with wage-and-hour laws, tax withholdings, garnishments, state programs, disability, workers' comp, and year-end reporting while supporting audits and regulatory inquiries
Cross-Functional & Backup Coverage: Partner across Billing and Finance to streamline operations, maintaining documented continuity, and provide designated backup support for credit/collections.
Systems & Process Automation: Own functional requirements, UAT, and adoption for payroll, ERP, and payment platforms, collaborating with Tech/Data teams to automate workflows and reduce manual adjustments.
Team Leadership & Operating Discipline: Lead onshore and offshore teams with SOPs, daily expectations, service level agreements (SLAs), quality reviews, cross-training, and continuous performance coaching.
Risk Management & Reporting: Monitor operational metrics via dashboards/Excel, conduct post-incident/vendor reviews, and provide the CFO with early warnings on material risk, potential fraud, or funding threats.
$100-130k commensurate with experience