Payroll Integrations Support Specialist

Rippling; Los Angeles (CA); On-site; USD 30,000 - 33,000; Full time

Job summary

Rippling is seeking a Customer Support Specialist, Payroll Integrations in the LA area to join our team and help customers with payroll integrations, APIs, and accounting questions across time zones. You will become a product expert and deliver guidance that ensures seamless payroll processing and platform reliability.

You have 2+ years of technical SaaS support, experience with APIs and payroll processes, and strong communication skills.

Qualifications

• 2+ years of technical customer support in a SaaS business.

Responsibilities

• Become a product expert, maintain a high level of product knowledge to provide accurate information and assistance to both customers and your colleagues.

Skills

Technical support

SaaS

APIs

Communication

Time management

Detail-oriented

English proficiency

Tools

REST APIs

Webhooks

OAuth

Job description

Rippling is seeking a Customer Support Specialist, Payroll Integrations in the LA area to join our team and help customers with payroll integrations, APIs, and accounting questions across time zones. You will become a product expert and deliver guidance that ensures seamless payroll processing and platform reliability.

You have 2+ years of technical SaaS support, experience with APIs and payroll processes, and strong communication skills.