Payroll Integrations & 401(k) Onboarding Specialist

Human Interest; United States; Remote; USD 40,000 - 42,000; Full time

Benefits offered by this job

401(k) match

Health insurance

Dental and vision insurance

Parental leave

Wellness resources

Monthly WFH stipend

Lifestyle stipend

Team offsites

Job summary

Human Interest is seeking a Payroll Connections Specialist to enable and optimize payroll integrations for our clients across 400+ providers. You will ensure accurate data flow and oversee the first 401(k) contribution, collaborating with Sales Activation, Payroll Partners, Product, Customer Success, and Operations.

You will thrive if you take initiative, adapt to shifting responsibilities, and communicate clearly with clients and teams while driving data quality and process improvements.

Qualifications

• 3+ years in a professional role with strong technical troubleshooting and analytics.
• At least 1 year of dedicated customer service with strong verbal and written communication.
• Proven ability to manage projects and work independently with minimal supervision.
• Experience with retirement plans or payroll providers.
• Ability to adapt to various HRIS/client systems and troubleshoot software issues under tight timelines.
• Passion for process improvement and change, willingness to learn new programs.
• Extreme attention to detail and commitment to quality output.
• Proficient with G-Suite and general PC literacy.

Responsibilities

• Be the main point of contact for clients, responsible for helping them establish technical integrations with 400+ payroll providers.
• Develop an in-depth understanding of payroll provider systems and interrogate incoming payroll data for accuracy and completeness.
• Use problem-solving to navigate technical issues impacting data flow between the client, Human Interest, and payroll partner.
• Accurately evaluate data discrepancies and independently adjust data affecting client assets.
• Draft procedures detailing the flow of payroll information while considering SEC, DOL, and IRS regulations.
• Investigate technology issues, identify root causes, and collaborate across departments for solutions.
• Independently guide clients through data analysis and data transmission efforts.
• Communicate professionally to internal and external clients with needs-driven solutions.
• Identify areas for process improvement and help lead cross-functional projects.

Skills

Technical troubleshooting

Customer service

Project management

HRIS systems

Payroll providers

Data analysis

Attention to detail

G-Suite

Communication skills

Job description

Human Interest is seeking a Payroll Connections Specialist to enable and optimize payroll integrations for our clients across 400+ providers. You will ensure accurate data flow and oversee the first 401(k) contribution, collaborating with Sales Activation, Payroll Partners, Product, Customer Success, and Operations.

You will thrive if you take initiative, adapt to shifting responsibilities, and communicate clearly with clients and teams while driving data quality and process improvements.