Payroll Implementation Team Lead: Drive Client Success

ADP; Alpharetta (GA); On-site; USD 69,000 - 129,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Matched Retirement Savings

Wellness Program

Disability Insurance

Holidays & Personal Days

Paid Volunteer Time Off

Job summary

ADP is seeking an Implementation Team Lead in the Comprehensive Services - Payroll segment. You will mentor associates, support escalations, and drive readiness and execution across processes. A strong focus on clear communication and professional rapport with clients is essential.

You will balance workload in a metric-driven, fast-paced environment while encouraging teamwork and accurate product rollouts. ADP offers a welcoming, inclusive workplace and a clear path for career growth.

Qualifications

• Minimum of three years of relevant experience.
• College degree is not strictly required, but considered a plus.
• Strong communication and mentoring abilities are essential for success.

Responsibilities

• Lead and develop associates, including interviews, onboarding, training, coaching, and performance feedback.
• Manage client escalations and provide first-level technical and system support for associates.
• Provide feedback to leadership on process improvements and team cohesion.

Skills

Leadership

People First

Collaborative Spirit

Mentoring

Client Relationship

Education

College degree not required

Tools

MS Office

Internet skills

Job description

ADP is seeking an Implementation Team Lead in the Comprehensive Services - Payroll segment. You will mentor associates, support escalations, and drive readiness and execution across processes. A strong focus on clear communication and professional rapport with clients is essential.

You will balance workload in a metric-driven, fast-paced environment while encouraging teamwork and accurate product rollouts. ADP offers a welcoming, inclusive workplace and a clear path for career growth.