Payroll Implementation Lead — Mentor, Deliver & Scale

ADP; Tempe (AZ); On-site; USD 69,000 - 129,000; Full time

Benefits offered by this job

Medical Insurance

Dental Coverage

Vision Coverage

Life Insurance

Retirement Matching

Wellness Program

Disability Insurance

Volunteer Time Off

Holidays

Personal Days

Vacation

Charitable Match

Job summary

ADP is seeking an Implementation Team Lead for its Comprehensive Services - Payroll segment in Tempe, AZ. You will mentor the team, support associates, and ensure smooth, accurate implementations for clients while handling escalations and training needs.

The role emphasizes leadership, adaptability, and clear communication with clients and internal teams. A commission of responsibilities, a collaborative culture, and growth within ADP are highlighted as part of an inclusive workplace environment.

Qualifications

• Minimum of three years of relevant experience.
• College degree preferred but not required.
• Experience in payroll or HR outsourcing domain is a plus.

Responsibilities

• Lead and mentor associates to promote quicker, more accurate implementations.
• Provide technical support and escalate issues for Implementation Executives.
• Develop associates and share performance feedback with the team.
• Balance workload and resolve escalations while staying aligned with policy changes.

Skills

Leadership

Client relations

Communication

Mentoring

Tools

Workforce Now

Payroll systems

Job description

ADP is seeking an Implementation Team Lead for its Comprehensive Services - Payroll segment in Tempe, AZ. You will mentor the team, support associates, and ensure smooth, accurate implementations for clients while handling escalations and training needs.

The role emphasizes leadership, adaptability, and clear communication with clients and internal teams. A commission of responsibilities, a collaborative culture, and growth within ADP are highlighted as part of an inclusive workplace environment.