Payroll & HR Operations Coordinator (ADP)

Jobtailor; Cleveland (OH); On-site; USD 50,000 - 70,000; Full time

Job summary

Jobtailor is seeking an HR Operations professional in Cleveland, OH to manage biweekly payroll in ADP Workforce Now, review timecards, and oversee onboarding and offboarding processes for a nonprofit/museum environment.

The role requires 2–3+ years in HR operations, payroll, or HR administration, with strong attention to detail and discretion. You will handle leaves, benefits, and employee lifecycle tasks in a fast-paced setting.

Qualifications

• 2–3+ years of experience in HR operations, payroll, or HR administration.
• Hands-on experience with ADP Workforce Now, specifically payroll and onboarding functions.
• Experience supporting payroll processes and timecard review.
• Working knowledge of leave administration processes, including FMLA, disability, and related documentation.
• Strong attention to detail and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to maintain confidentiality and handle sensitive employee information with discretion.
• Strong communication and follow-up skills.
• Experience supporting onboarding and employee lifecycle administration.
• Experience working with union and non-union employee populations.
• Experience in nonprofit, museum, education, or mission-driven organizations.
• Comfort working in a highly operational, hands-on HR environment.

Responsibilities

• Support biweekly payroll processing in ADP Workforce Now with accuracy and timeliness.
• Review and resolve timecard discrepancies across staff types.
• Ensure accurate payroll coding for leaves, deductions, and status changes.
• Partner with managers and employees to resolve payroll and timekeeping issues.
• Verify benefit elections and payroll deductions during onboarding and changes.
• Maintain confidentiality of pay and personal information.
• Assist in administering and tracking employee leaves (FMLA, ADA, disability, etc.)
• Maintain organized leave documentation and records.
• Follow up on required documentation, certifications, and leave timelines.
• Coordinate with payroll, HR, and vendors to reflect leave in systems.
• Process new hires in ADP, including setup and onboarding workflows.
• Manage onboarding logistics (offer letters, background checks, communications, IT requests, orientation).
• Support onboarding for ~20+ hires during peak periods.
• Process terminations and offboarding with accurate final pay.
• Maintain accuracy of employee records and HR system data integrity.
• Assist with HR admin tasks and operational support as needed.
• Support HR responsiveness in busy environment.
• Participate in occasional after-hours meetings related to labor/union activity.
• Work with hiring managers to post, interview, source, and hire candidates for the Museum.

Skills

Attention to Detail

Organizational Skills

Communication Skills

Discretion

Follow-Up Skills

Tools

ADP Workforce Now

Job description

Jobtailor is seeking an HR Operations professional in Cleveland, OH to manage biweekly payroll in ADP Workforce Now, review timecards, and oversee onboarding and offboarding processes for a nonprofit/museum environment.

The role requires 2–3+ years in HR operations, payroll, or HR administration, with strong attention to detail and discretion. You will handle leaves, benefits, and employee lifecycle tasks in a fast-paced setting.