Payroll Generalist

Omni Hotels & Resorts; Port Everglades (FL); On-site; USD 65,000 - 85,000; Full time

Job summary

Omni Hotels & Resorts is seeking a Payroll Generalist to manage complex hotel payroll using Dayforce, including union payroll under CBAs. You will work to ensure accuracy, timeliness, and regulatory compliance while coordinating with management on payroll-related issues.

The role requires strong analytical skills, attention to confidentiality, and the ability to function effectively in a fast-paced hotel environment. Prior union payroll experience is preferred and familiarity with CBAs is a plus.

Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration or related field.
• Experience with payroll software such as Dayforce.
• Strong understanding of payroll laws and regulations.
• Union payroll experience preferred, including familiarity with CBAs and reporting requirements.
• Excellent analytical and problem-solving skills.
• Advanced Excel skills including pivot tables and lookups.

Responsibilities

• Maintain full responsibility for Dayforce payroll processing ensuring accuracy and compliance.
• Process complex union payrolls with adherence to CBAs and regulations.
• Handle bi-weekly payroll calculations for wages, overtime, tips, bonuses and deductions.
• Resolve payroll adjustments and time-sensitive matters with proper approvals.
• Verify wage calculations and payroll data before completion.
• Maintain accurate, confidential payroll records and data integrity.
• Assist in union payroll activities including setup, deductions and reporting.
• Perform payroll reporting, reconciliation and distribution of required reports.
• Reconcile payroll accounts and investigate discrepancies promptly.
• Conduct internal audits and propose process improvements for accuracy and compliance.
• Maintain documentation supporting payroll reconciliations and regulatory requirements.
• Train managers on timekeeping systems and associate enrollment in timeclocks.
• Participate in special payroll projects and other duties as assigned.

Skills

Analytical ability

Communication skills

Confidentiality

Independent and deadline-driven

Education

Bachelor's degree in Accounting, Finance, Business Administration or related field

Tools

Dayforce

Microsoft Office

Micros R&A

Opera

Agilysys Spa

Oracle EBS

Job description

JOB PURPOSE:

This Payroll Generalist role is responsible for the accurate, compliant and timely processing of complex hotel payroll which includes a union CBA. This position combines hands‑on payroll expertise with sound judgment, effective escalation management and a strong commitment to employee‑focused problem solving. The Payroll Generalist serves as a trusted resource for complex payroll issues, providing guidance and support to management.

ESSENTIAL JOB FUNCTIONS:

• Maintain full responsibility and accountability for all functions of the Dayforce payroll process, ensuring payroll is processed accurately, timely and in accordance with established policies, procedures, and regulatory requirements.
• Process complex union payrolls accurately and in full compliance with applicable collective bargaining agreements, union requirements and federal/state/local regulations.
• Process bi-weekly payroll, including the accurate calculation and verification of regular wages, overtime, tips, service charges, bonuses, deductions, adjustments and other compensation-related items.
• Manage and resolve all payroll adjustments, corrections, exceptions and time‑sensitive payroll matters while ensuring appropriate documentation and approvals are maintained.
• Verify wage calculations, payroll transactions, employee data and supporting documentation prior to payroll completion.
• Maintain accurate and up‑to‑date payroll records and ensure the integrity and confidentiality of all payroll and employee information.
• Assist ASC in managing union payroll activities, including payroll system setup, deduction and benefit administration, reporting, remittances and compliance documentation.
• Perform daily, weekly, and monthly payroll reporting and analysis, including the preparation, review, reconciliation and distribution of required reports.
• Reconcile payroll accounts and investigate and resolve discrepancies promptly and accurately.
• Conduct internal reviews and periodic audits of payroll transactions, procedures, and controls; identify potential issues and recommend process improvements to strengthen accuracy, efficiency, and compliance.
• Maintain comprehensive documentation to support payroll reconciliations, audits, regulatory requirements, union compliance and ongoing operational controls.
• Train and support managers in the proper use of timekeeping systems, including accurate and timely enrollment of associates in the timeclocks.
• Perform other payroll‑related duties, special projects and responsibilities as assigned to support the effective and efficient operation of the payroll function.

QUALIFICATIONS:

• Bachelor's degree in Accounting, Finance, Business Administration or related field
• Experience with payroll software such as Dayforce
• Strong understanding of payroll laws and regulations
• Union payroll experience preferred - including familiarity with collective bargaining agreements, union deductions and reporting requirements
• Excellent analytical and problem‑solving skills
• Advanced Excel skills required, including pivot tables, lookups, moderately complex formulas, reconciliations and data analysis to support payroll analytics, audits and project work
• Strong organizational skills with the ability to manage multiple priorities and deadlines
• Effective communication skills with the ability to explain payroll concepts clearly to team members and managers
• Ability to maintain confidentiality and handle sensitive information with discretion and sound judgment
• Comfortable working independently in a fast‑paced, deadline‑driven environment

ENVIRONMENT & POSITION ANALYSIS

• Move, bend, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance.
• Requires the ability to sit for an extended period or for an entire work shift.
• Requires repetitive motion, including utilizing telephone/computer for an extended period or for an entire shift.

TOOLS & EQUIPMENT:

• Desktop computer (Dayforce, Micros R&A, Opera, Agilysys Spa, Microsoft Office, Oracle EBS) printer, telephone and copier/scanner