Payroll Coordinator

Alliance HCM; Conroe (TX); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Long-term disability

Life insurance

401(k) with company match

Profit sharing

Rewards and recognition program

Professional development

Team building activities

Job summary

Alliance HCM in The Woodlands, TX is hiring a full-time Payroll Coordinator to provide exceptional customer service to clients. The role handles full-cycle payroll, onboarding, and HR system support, with a focus on accuracy and timely resolution of issues.

This position requires 5+ years of multi-state payroll experience, knowledge of federal/state taxes, and CPP/FPC certification. A bilingual candidate is a plus; strong communication and detail-orientation are essential.

Qualifications

• 5+ years of experience in full-cycle multi-state payroll processing.
• Strong knowledge of federal and multi-state payroll tax compliance, wage and hour laws.
• Experience with payroll or HCM platforms in SaaS environments.
• CPP or FPC designation.
• Bilingual is a plus; detail-oriented with strong communication.

Responsibilities

• Process full-cycle payroll from time and attendance, file feeds, and time sheets.
• Support clients with applicant tracking, onboarding, employee self-service, payroll, and HR systems.
• Maintain client payroll records, time/attendance, benefits, deductions, and support orders.
• Communicate with clients by phone or email and resolve issues promptly.
• Identify efficiency improvements and assist with special projects as needed.

Skills

Payroll processing

Customer service

Multi-state payroll

Attention to detail

Communication

Time management

Education

CPP or FPC designation

Tools

Payroll software

HCM platforms

SaaS payroll systems

Job description

Alliance HCM is currently hiring for a full-time Payroll Coordinator to provide our clients with exceptional customer service in the The Woodlands, TX area. This human resources position earns a competitive wage.

In addition to competitive pay and our family-focused culture, we offer our Payroll Coordinators - Customer Service Associates the following generous perks and benefits:

• 100% paid for medical, dental, and vision insurance
• Long-term disability
• Life insurance
• 401(k) with company match
• Profit sharing
• Rewards and recognition program
• Professional development
• Team building activities

DAY-TO-DAY

This full-time HR position works during the day with occasional weekend work and overtime.

As a Payroll Coordinator, you're responsible for supporting our clients with the applicant tracking, onboarding, employee self-service, payroll, and human resources systems provided by our company. You help clients maintain their employee payroll records, time and attendance information, new hires, terminations, benefits, deductions, and support orders. Using your exceptional customer service skills, you maintain strong relationships with clients by ensuring all tasks are completed accurately and resolving any issues.

In addition, you process full-cycle payroll from time and attendance, file feeds, and time sheets. You consistently communicate with clients either on the phone or via email while maintaining a professional demeanor. As needed, you seek out ways to increase efficiency, learn new skills, and suggest any beneficial improvements to our processes. You're quick to assist with any special projects that come your way and keep our HCM software running smoothly. You enjoy being in a position that helps people every day, which is why you thrive!

WHY WORK FOR ALLIANCE HCM

Alliance aims to be the largest independent human capital management (HCM) company in the United States by providing the most advanced technology to customers through our proprietary, single database, cloud-based software. We help small- to medium-sized businesses manage their payroll, HR, benefits, onboarding, off-boarding, and everything in between. As the second largest privately held payroll company in the U.S., our goal is to constantly innovate and create best-in-class HCM solutions.

At Alliance, our employees enjoy more than rewarding work and competitive compensation. By joining us, you become part of an HR team that supports and celebrates your success. We encourage everyone to push the boundaries of what's possible and test new ideas. As part of our team, you'll go as far as you want and have fun doing it.

OUR IDEAL PAYROLL COORDINATOR

Team player - highly collaborative, works well with others at our technology company

• Respectful - treats others with kindness and caring
• Positive - able to contribute to high company morale while working with our HR team
• Attentive - able to show curiosity or concern about something or someone
• Customer service-oriented - has a positive, friendly disposition towards clients and customers

If this sounds like you, keep reading!

REQUIREMENTS FOR A PAYROLL COORDINATOR

• 5+ years of experience in full-cycle multi-state payroll processing, preferably within a multi-client or service bureau environment.
• Strong working knowledge of federal and multi-state payroll tax compliance, wage and hour laws, and garnishment processing.
• Proficiency with payroll or HCM platforms; experience processing payroll within a software-as-a-service (SaaS) environment preferred.
• Exceptional attention to detail with the ability to identify discrepancies and resolve issues efficiently under deadline pressure.
• Ability to manage a high-volume client portfolio simultaneously, balancing competing priorities without sacrificing accuracy.
• CPP (Certified Payroll Professional) or FPC (Fundamental Payroll Certification) designation.

Bilingual would be a plus, but multiple factors will be taken into consideration. We would love for this customer service rockstar to have a passion for technology and human resources. This friendly individual needs to be detail-oriented, as well as a great communicator. If you meet the above requirements, we need you at our technology company.

Location: 77381