Payroll Associate - High-Volume Ops & Partner Support

Aerotek; Tempe (AZ); On-site; USD 45,000 - 56,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k)/Roth

Life & AD&D insurance

Disability (short/long-term)

HSA & DCFSA

Job summary

Aerotek, a leading staffing and workforce solutions firm, is seeking a Payroll Associate for its corporate office in Tempe, AZ.

In this full-time role, you will coordinate high volumes of payroll requests from field partners, collaborate with internal and external partners, and ensure accurate processing of tax forms. The position offers a Monday–Friday schedule with competitive compensation and bonus potential.

Qualifications

• Payroll experience preferred.
• Strong analytical skills.
• Excellent verbal and written communication.
• Strong organizational and time-management skills.
• Exceptional active listening abilities.
• Computer skills: PeopleSoft, Microsoft Office.
• Ability to multitask across multiple channels.

Responsibilities

• Serve as the first point of contact for field partners seeking payroll assistance by email or phone.
• Responds accurately and timely to field partner inquiries according to the 1/24 rule and defers to Payroll Specialist when needed.
• Communicate policies and procedures to field partners regarding payroll related functions.
• Compile, distribute and complete payroll related queries, reports, and audits.
• Coordinate the timely resolution of payroll discrepancy items.
• Maintain multiple tracking logs in Excel.
• Daily sorting/scanning of mail and documents to Payroll Specialists.
• Send emails and make outbound calls to 3rd parties for payroll related research.
• Direct contractor calls to aligned Collocation Center partners.
• Various administrative duties related to payroll.

Skills

Payroll experience

Strong analytical skills

Stellar customer service

Excellent verbal and written沟通 skills

Strong organizational and time‑管理

Exceptional active listening

Ability to multitask

Tools

PeopleSoft

Microsoft Office

Job description

Aerotek, a leading staffing and workforce solutions firm, is seeking a Payroll Associate for its corporate office in Tempe, AZ.

In this full-time role, you will coordinate high volumes of payroll requests from field partners, collaborate with internal and external partners, and ensure accurate processing of tax forms. The position offers a Monday–Friday schedule with competitive compensation and bonus potential.