Payroll Account Manager

iBusiness Solutions; Sarasota (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

iBusinessSolutions, a local payroll and HR services firm, is seeking an experienced payroll executive to be the first point of contact for client inquiries by phone, email, or in person. The role requires detail orientation, strong communication, and a commitment to client service.

Responsibilities include processing client payroll, data entry, and providing excellent support while collaborating on departmental projects. Hours are standard business hours, with comprehensive training provided.

Qualifications

• Multitask effectively in a fast-paced environment.
• Demonstrate self-motivation and initiative.
• Show strong attention to detail and accuracy.
• Work well in a collaborative team.
• Maintain professional phone etiquette.
• Proficient in Microsoft Excel and Microsoft Office.
• Adapt quickly to changing priorities and deadlines.
• Manage time efficiently to meet client timelines.
• Have knowledge of payroll processing.
• Payroll tax knowledge is a plus.

Responsibilities

• Process client payroll accurately and timely.
• Record and enter client payroll data with precision.
• Provide excellent customer service to retain clients.
• Enter client data and maintain documentation.
• Support office tasks as needed to keep operations running smoothly.
• Contribute to departmental projects and initiatives.

Skills

Multi-tasking ability

Self-motivation

Attention to detail

Team attitude

Phone etiquette

Microsoft Excel

Microsoft Office

Adaptability

Time management

Payroll processing knowledge

Payroll tax knowledge (preferred)

Tools

Microsoft Excel

Microsoft Office

Job description

Job Description

iBusinessSolutions is seeking motivated, competitive, and ambitious candidates to join our team. Our local firm services hundreds of businesses across the US, and we believe that our values of simplicity, communication, compassion, ownership and community are integral to cultivating a successful business. We are seeking an experienced payroll executive that exhibits the strong drive, communication skills, and detail orientation necessary to succeed in being the first point of contact for client payroll inquiries on the phone, through e-mail, or in person. With over 40 years of combined experience in the fields of payroll, workers' compensation, employee benefits, and human resources, iBusinessSolutions offers the opportunity for representatives to earn the trust and respect of local businesses while building a solid career with an established company. Our ideal candidate is hardworking, goal-oriented, focused, and success driven, and we will provide comprehensive training to ensure that our candidates are well-equipped and prepared in our business market.

In this position, you will be responsible for:

• Processing client payroll
• Accurately recording and punctually entering client payrolls
• Providing excellent customer service to retain and build solid working relationships with clients
• Entering client data
• Completing office tasks as needed
• Participating in departmental projects and initiatives

We are seeking candidates that possess the following qualifications:

• Multi-tasking ability
• Self-motivation
• Strong attention to detail
• Team attitude
• Appropriate phone etiquette
• Proficiency in Microsoft Office, especially Microsoft Excel
• Ability to adapt to quick environments
• Time management
• Knowledge of payroll processing
• Knowledge of payroll tax preferred

Hours: 9:00 AM to 5:30 PM Monday through Friday

Join our team, and you will inspire positive change in our community!

Job Type: Full-time