Payroll Specialist

Time & Pay; Johnson City (TN); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Paid holidays

Flex time

401(k) with employer contribution

Monday-Friday daytime schedule

Job summary

Time & Pay Inc. is seeking a detail-oriented Payroll Specialist to join our team in Johnson City, TN. This role blends payroll processing, client service, organization, and problem-solving to support diverse businesses.

We offer on-the-job training for candidates with strong customer service and the ability to learn new systems, with a focus on accuracy and confidentiality. Prior payroll experience is helpful but not required.

Qualifications

• Strong customer service and communication skills.
• Excellent attention to detail and accuracy.
• Strong organizational and time-management skills.
• Ability to prioritize multiple responsibilities.
• Professionalism when working with clients and coworkers.
• Strong follow-through and reliability.
• Comfort learning new software and technology.
• Ability to research questions and use available resources to solve problems.
• Willingness to ask questions, collaborate, and develop new skills.

Responsibilities

• Process client payrolls accurately and within established deadlines.
• Review and enter payroll-related information including new hires, pay changes, deductions, and tax updates.
• Prioritize daily responsibilities based on payroll schedules and client needs.
• Prepare and review payroll information with clients before processing.
• Respond to client emails and phone calls professionally and promptly.
• Upload and reconcile retirement, HSA, Workers' Compensation, and other payroll files.
• Research payroll questions by reviewing system history, documentation, correspondence, and account records.
• Maintain accurate client notes and documentation; protect confidential information.
• Work effectively across multiple software platforms; identify workflow improvements.

Skills

Customer service

Communication

Attention to detail

Time management

Organization

Prioritization

Professionalism

Reliability

Team collaboration

Learning ability

Problem solving

Research skills

Tools

Payentry

Millennium

SwipeClock

TimeWorksPlus

Excel

Job description

Time & Pay Inc. is seeking a detail-oriented, customer-focused Payroll Specialist to join our team. We are a locally owned payroll service bureau providing payroll and related services to businesses across a variety of industries.

This position combines payroll processing, client service, organization, and problem-solving. The ideal candidate is dependable, comfortable managing multiple responsibilities, and interested in developing long-term payroll knowledge and skills.

Prior payroll experience is helpful, but not required. We provide on-the-job training for candidates who demonstrate strong customer service skills, professionalism, attention to detail, and an ability to learn new systems and processes.

Responsibilities

• Process client payrolls accurately and within established deadlines


• Review and enter payroll-related information, including new hires, pay changes, deductions, tax updates, and other client requests


• Prioritize daily responsibilities based on payroll schedules and client needs


• Prepare and review payroll information with clients before processing


• Respond to client emails and telephone calls in a professional and timely manner


• Upload and reconcile retirement, HSA, Workers' Compensation, and other payroll-related files


• Research payroll questions by reviewing system history, documentation, correspondence, and account records


• Maintain accurate client notes and documentation


• Protect confidential payroll, employee, and company information


• Work effectively across multiple software platforms


• Assist with identifying opportunities to improve workflows and internal processes

Qualifications

We are looking for someone who has:

• Strong customer service and communication skills


• Excellent attention to detail


• Strong organizational and time-management skills


• Ability to prioritize multiple responsibilities


• Professionalism when working with clients and coworkers


• Strong follow-through and reliability


• Comfort learning new software and technology


• Ability to research questions and use available resources to solve problems


• A willingness to ask questions, collaborate, and continue developing new skills

Helpful Experience

The following experience is helpful, but not required:

• Payroll or timekeeping experience


• Payentry or Millennium


• SwipeClock or TimeWorksPlus


• Microsoft Excel, including sorting, filtering, basic formulas, and working with data imports

Compensation & Benefits

• Starting pay: $17.00-$19.00 per hour, based on relevant experience and qualifications


• Opportunities for compensation increases as knowledge and responsibilities grow


• Paid time off


• Paid holidays


• Flex time


• Health insurance


• 401(k) with employer contribution


• Monday-Friday daytime schedule

Why Time & Pay?

Time & Pay offers a stable, professional work environment with an experienced and supportive team.

Our employees value:

• Work-life balance and paid major holidays


• A supportive team environment


• An open-door management approach


• Opportunities to learn and develop professionally


• Long-term career growth


• Competitive compensation and benefits

Our current employees have an average length of service of around 9 years, reflecting the long-term relationships we work to build with our team.

We value accuracy, excellent client service, collaboration, and continuous learning, and we look forward to welcoming another member to our team.