Payor Relations Lead: Enrollment & Reimbursement

Falck A/S; Mesa (AZ); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Full-Time Benefits (Medical, Dental, V

401(k) with company match

Training and Career Development

Job summary

Falck US is seeking a Payor Management Lead in Revenue Cycle Management to ensure payer enrollments, portal access, electronic billing setup, and related payor processes are accurate and timely. You will act as a reliable point of contact for payor-related requests, research new opportunities, and stay current on payer updates to protect cash flow and enhance reimbursement.

In a fast-moving EMS RCM environment, this role reduces delays, supports revenue cycle performance, and collaborates with

Qualifications

• Experience in healthcare, revenue cycle, payer enrollment, provider portals, or related insurance operations.
• Strong research and problem-solving skills.
• Ability to work independently, stay organized, and manage multiple priorities.
• Attention to detail and accuracy.

Responsibilities

• Manage payer enrollments, including Medicaid, Medicare, EFT/ERA, ACH, and EDI.
• Serve as the administrator for payer and provider portals, including access, updates, security, and maintenance.
• Complete scheduled enrollment activities and respond to ad hoc payer and operational requests in a timely manner.
• Maintain user reports, enrollment records, tracking logs, and supporting documentation.
• Research new payer opportunities, tools, and vendor requirements.
• Communicate with payors, vendors, and internal teams to resolve enrollment and portal issues.
• Support related RCM operational needs, including cash support, EOB research, unclaimed property, charge updates, and closing activities.
• Identify process improvements and escalate issues as needed.
• Perform other duties as assigned to support Falck’s relationships with payors and operational partners.

Skills

Attention to detail

Healthcare experience

Revenue Cycle Management

Payer enrollment

Provider portals

Independent work

Collaboration

Tools

Spreadsheets

Tracking tools

Internal systems

Job description

Falck US is seeking a Payor Management Lead in Revenue Cycle Management to ensure payer enrollments, portal access, electronic billing setup, and related payor processes are accurate and timely. You will act as a reliable point of contact for payor-related requests, research new opportunities, and stay current on payer updates to protect cash flow and enhance reimbursement.

In a fast-moving EMS RCM environment, this role reduces delays, supports revenue cycle performance, and collaborates with