Payor Management Lead - Revenue Cycle & Enrollment

Falck A/S; Mesa (AZ); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life

401(k) with company match

Training and Career Development

Job summary

Falck US in Mesa, AZ seeks a Payor Management Lead in Revenue Cycle Management to ensure payer enrollments, portal access, and electronic billing are accurate and current. You will identify delays, help payors and internal teams resolve issues, and support revenue cycle performance.

You will serve as a trusted point of contact for payor requests, research opportunities, and stay current on payer updates. This role requires detail orientation, healthcare operations experience, and the ability to

Qualifications

• Strong attention to detail and accuracy.
• Experience in healthcare, revenue cycle, payer enrollment, provider portals, or related insurance operations.
• The ability to work independently, stay organized, and manage multiple priorities.
• Strong research and problem-solving skills.
• Collaborative mindset and ability to work with payors, vendors, and internal teams.

Responsibilities

• Manage payer enrollments, including Medicaid, Medicare, EFT/ERA, ACH, and EDI.
• Serve as the administrator for payer and provider portals, including access, updates, security, and maintenance.
• Complete scheduled enrollment activities and respond to ad hoc payer and operational requests in a timely manner.
• Maintain user reports, enrollment records, tracking logs, and supporting documentation.
• Research new payer opportunities, tools, and vendor requirements.
• Communicate with payors, vendors, and internal teams to resolve enrollment and portal issues.
• Support related RCM operational needs, including cash support, EOB research, unclaimed property, charge updates, and closing activities.
• Identify process improvements and elevate issues as needed.
• Perform other duties as assigned to support Falck’s relationships with payors and operational partners.

Skills

Payer relationships

Enrollment management

Portal access administration

Electronic billing setup

Problem solving

Communication

Job description

Falck US in Mesa, AZ seeks a Payor Management Lead in Revenue Cycle Management to ensure payer enrollments, portal access, and electronic billing are accurate and current. You will identify delays, help payors and internal teams resolve issues, and support revenue cycle performance.

You will serve as a trusted point of contact for payor requests, research opportunities, and stay current on payer updates. This role requires detail orientation, healthcare operations experience, and the ability to