Payne Dealer Group Sales BD Agent

Payne Auto Group; Weslaco (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Dental insurance

Employee discount

Flexible schedule

Health insurance

Health savings account

Life insurance

Opportunities for advancement

Paid time off

Paid training

Vision insurance

Job summary

Payne Auto Group in Weslaco, TX is seeking BDC Reps to answer inbound calls, respond to internet inquiries, and schedule appointments. Use our CRM to track activity, update records, and coordinate with the Sales team. Bilingual Spanish is required to support a diverse customer base.

Location is in person with a full-time schedule and opportunities for advancement. Benefits include health insurance, paid time off, and more.

Qualifications

• High school diploma or equivalent required.
• 1 year of business development experience required.
• 1 year of customer service experience required.
• Dealership experience required.
• Spanish language ability required.

Responsibilities

• Answer incoming calls and respond to internet inquiries with courtesy, accuracy, and professionalism.
• Follow up with existing and potential customers to generate appointments.
• Reschedule no-show customers.
• Make appointments for Sales.
• Enter all customer inquiry data into the CRM accurately and promptly.
• Compile reports and documentation on a timely basis.
• Collaborate with Sales Department, consultants, and managers.
• Maintain ethical behavior and ensure customer satisfaction.

Skills

Customer service

Business development

Dealership experience

Education

High school diploma or equivalent

Tools

CRM software

Job description

Job Summary

The BDC Reps are responsible for answering inbound calls setting appointments responding to internet inquiries and making outbound calls The BDC Rep will utilize our CRM and the internet to respond to inquiries update customer records and closely track customer activity

RESPONSIBILITIES

• Answer incoming calls & respond to internet inquiries with courtesy accuracy and professionalism
• Follow up with existing and potential customers to generate appointments
• Reschedule no show customers
• Make appointments for Sales
• Promptly and accurately enter all customer inquiry data into the Customer Relationship Management CRM
• Compile all necessary reports forms and other documentation on a timely basis
• Work in conjunction with the Sales Department consultants and managers
• Exhibit ethical behavior provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers
• Perform other job related duties as assigned

Schedule Expected Hours Minimum 40 hoursweek

Job Type Full time

Benefits

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid time off
• Paid training
• Vision insurance

Education

• High school or equivalent Required

Experience

• Business development 1 year Required
• Customer service 1 year Required
• Dealership 1 year Required

Language

• Spanish Required

Work Location

In person