Business Development Representative

Pinehurst-Toyota; Southern Pines (NC); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Medical, dental & vision

Paid time off

401(k)

Paid training

Vacation and Holiday Pay

401(k) matching

Dental insurance

Health insurance

Vision insurance

Job summary

Pinehurst-Toyota in Southern Pines, NC seeks a full-time Business Development Representative for its Internet Sales Department. The role focuses on calling to schedule appointments, handling inbound inquiries, and coordinating with the sales team to meet customer needs.

The ideal candidate will have strong communication skills, reliability, and a proactive attitude. Training is offered, and benefits include medical, dental, vision, and paid time off.

Qualifications

• Excellent customer relationship skills.
• Self-starter, motivated and success driven.
• Confident, positive and high energy presence.
• Strong communication skills.
• MUST be reliable.
• Must be able to pass background and drug screenings.

Responsibilities

• Make outbound calls to schedule appointments following dealership guidelines.
• Receive inbound calls for two dealerships, schedule appointments or route calls to the proper department.
• Reach out to customers using provided lists to generate sales appointments.
• Listen to customers to provide appropriate sales guidance.
• Provide superior customer service and achieve high customer satisfaction.
• Work with sales professionals to relay customer requirements.

Skills

Phone etiquette

Customer relationships

Self-motivated

Strong communication

Reliability

Job description

We're on the lookout for motivated and enthusiastic representative to join our team as a full-time Business Development Representative in our Internet Sales Department. We provide an aggressive compensation plan to include benefits i.e. medical, dental, vision and paid time off.

BDC Representative Qualifications:

• Confident, pleasant and professional phone voice
• Possess time management skills and be able to work independently
• Take direction well
• Must like being part of a TEAM
• Must be able to stay focused
• Must have an open availability

BDC Representative Responsibilities:

• Make outbound calls to schedule appointments following dealership specific guidelines.
• Receive inbound calls for two dealerships, schedule appointments or route calls to the proper department.
• Reaching out to customers using provided lists to generate sales appointments.
• Listen and be attentive to customer needs and priorities in order to provide appropriate suggestions and guidance for their sales needs.
• Provide superior customer service and achieve highest degree of customer satisfaction
• Work in close partnership with sales professionals to provide detailed information on customer requirements
• Meet specified monthly targets and goals
• Contribute to the overall success of the dealership by working with all customers, teams and departments collaboratively and professionally with a positive, roll-up your sleeves attitude

BDC Representative Preferred Skills and Experience:

• Prior customer relations or BDC experience preferred, but not required. We are willing to train and develop the right individual.
• Excellent customer relationship skills
• Self-starter, motivated and success driven
• Confident, positive and high energy presence
• Strong communication skills
• MUST be reliable
• Must be able to pass background and drug screenings

BDC Representative Benefits:

• Medical, dental & vision benefits
• Vacation and Holiday Pay
• 401k available
• Paid training

Benefits available after 90 days of continuous employment. Paid time off offered after one year of continuous employment. This position requires you to consistently be on the phone.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Supplemental Pay:

• Commission pay

No experience required

Work Location: In person