Payments Validation Services Product Lead

Next Frontier Capital; Jersey City (NJ); Hybrid; USD 140,000 - 200,000; Full time

Job summary

JPMorgan Chase & Co. in New Jersey is seeking a Validation Services Product Manager within the Trust & Safety organization to own pipeline conversion, manage client-facing commercialization, enable clients for Validation Services, and interface with strategic coverage teams comprising of Bankers and Payments Sales leads.

You will coordinate with Sales, Onboarding, Legal, KYC, and Product teams to move new client opportunities from referrals through to signed mandates and onboarding and client

Qualifications

• 7+ years of experience in product & partnership management, or a related client-facing role.
• Proven record of pipeline growth, mandate conversion, and delivery against measurable targets.
• Experience and relationships within various buying centers such as procurement, fraud risk, product, and treasury.
• Proven experience in external partnership management and external client facing roles.
• Client first approach, ownership mindset, and strong PnL focus.
• Strong experience in referral management, client pitching, and deal progression across complex stakeholder environments.
• Hands-on experience with client onboarding workflows, and cross-functional delivery coordination.
• Strong pipeline analytics, KPI reporting, and communication skills, including forecasting, conversion funnel analysis, and executive-ready updates.

Responsibilities

• Develop and communicate a product strategy and vision that aligns client needs with commercial priorities and platform scalability goals.
• Grow and manage the commercial pipeline by identifying and qualifying growth opportunities to secure client mandates.
• Respond to inbound and partner referrals within SLAs and convert qualified referrals into opportunities.
• Lead discovery and market research to validate client problems and inform roadmap priorities.
• Lead client pitches and solution positioning to align with client objectives and risk posture.
• Elicit and develop requirements to advance product development and lifecycle of new features.
• Maintain adherence to sales processes and support client enablement end-to-end.
• Build KPI frameworks covering pipeline health, win rates, forecast accuracy, and risk metrics, and hand over to strategic teams.
• Develop and streamline client onboarding processes ensuring time-to-market and risk compliance.

Skills

Product management

Partnerships

Client-facing

Pipeline growth

KPI reporting

Cross-functional

Onboarding workflows

Forecasting

Education

Bachelor's degree

Job description

JPMorgan Chase & Co. in New Jersey is seeking a Validation Services Product Manager within the Trust & Safety organization to own pipeline conversion, manage client-facing commercialization, enable clients for Validation Services, and interface with strategic coverage teams comprising of Bankers and Payments Sales leads.

You will coordinate with Sales, Onboarding, Legal, KYC, and Product teams to move new client opportunities from referrals through to signed mandates and onboarding and client