Payments Systems Analyst: Drive Efficient Solutions

GreenState Insurance Services LLC; North Liberty (IA); On-site; USD 79,000 - 93,000; Full time

Job summary

GreenState Credit Union in North Liberty, IA, seeks a Payment Systems Business Analyst to support continuous improvement and operation of payment systems. You will partner with business and technical stakeholders to analyze needs, document requirements, and help deliver solutions that improve efficiency, controls, and member experience.

This role emphasizes collaboration, testing, deployment, and reporting to drive performance and compliance.

Qualifications

• Bachelor's degree in a related field or equivalent experience.
• 3-5 years of experience in business analysis, payment operations, or related areas.
• Experience in a financial institution or payments environment preferred.
• Ability to translate business needs into clear requirements and solutions.
• Knowledge of payment systems and transaction processing is a plus.

Responsibilities

• Adheres to the Credit Union's core values and service standards.
• Demonstrates a positive member service focus for internal and external customers.
• Demonstrates teamwork in all interactions and duties.
• Ensures confidentiality of member information.
• Supports a diverse and inclusive work environment.
• Partners with business stakeholders and technical teams to identify and document business needs.
• Translate business requirements into clear, actionable documentation for system enhancements.
• Support implementation of payment system changes through testing and deployment activities.
• Analyze payment processes and workflows to identify trends, risks, and improvement opportunities.
• Contribute to reliability of payment services by resolving operational issues and recommending solutions.
• Maintain current business documentation including requirements, workflows, and controls.
• Partner with cross-functional stakeholders to support payment initiatives across the change lifecycle.
• Develop reporting and analytics to support decision-making and service improvements.
• Support compliance, risk management, and control objectives.
• Identify opportunities to enhance payment processes and member/employee experiences.

Skills

Analytical thinking

Communication

Collaboration

Problem solving

Microsoft Office

Education

Bachelor's degree in Business Administration, Finance, Information Systems, Accounting, Operations, or related field

Tools

Microsoft Office

Job description

GreenState Credit Union in North Liberty, IA, seeks a Payment Systems Business Analyst to support continuous improvement and operation of payment systems. You will partner with business and technical stakeholders to analyze needs, document requirements, and help deliver solutions that improve efficiency, controls, and member experience.

This role emphasizes collaboration, testing, deployment, and reporting to drive performance and compliance.