IT Business Systems Administrator II

GreenState Credit Union; North Liberty (IA); On-site; USD 103,793 - 121,346; Full time

Job summary

A financial services organization in North Liberty seeks an IT Business Systems Administrator II to oversee the implementation and maintenance of technology solutions. This role requires a college degree or equivalent experience, with a minimum of 5 years in system administration. Strong skills in SQL scripting and Microsoft Office are essential, along with excellent attention to detail and interpersonal abilities. This position offers a salary range of $103,793.30 - $121,346.42 and is full-time with benefits.

Qualifications

• 5+ years of system administration or IT experience required.
• Working knowledge of PC hardware and software.
• Ability to provide quality service to co-workers and members.

Responsibilities

• Leads the setup and implementation of business systems.
• Communicates process changes and enhancements to management.
• Conducts training on software and systems for the organization.

Skills

System Administration

SQL scripting

Microsoft Office proficiency

Attention to detail

Interpersonal skills

Education

College degree in relevant field or equivalent work experience

Tools

BI Reporting tools

Job description

Job Title

IT Business Systems Administrator II

Location

US-IA-North Liberty

Job ID

2026-4582

Type

Exempt Full-Time

# of Openings

1

Category

Information Technology

Overview

GreenState's Information Technology department adheres to the corporate values and acts as a business partner who understands the needs of the business, enables business units to meet strategic objectives through technology, and provides employees and members with quality technology platforms that are always available, always relevant, and always scalable. Responsible for and leads the implementation, programming, system maintenance and training for business systems and technology solutions across multiple business units. Collaborates and assists with department operations across multiple business units. Responsible for creating, evaluating, and distributing various reports on multiple systems. Coordinates and manages efforts within the Business Systems Administrator team. Salary range for this position is $103,793.30 - $121,346.42 with a progressive benefit package.

GreenState Culture

At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well‑being, transform lives, and enhance the vitality of the communities we serve. We know our success—now and in the future—is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life.

Responsibilities

• Adheres to the Credit Union's core values and Service Standards in conducting GreenState's mission and vision.
• Demonstrates a positive member service (internal and external) focus at all times.
• Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities.
• Ensures confidentiality of member information.
• Supports a diverse and inclusive work environment.
• Adheres to all state, federal and credit union regulations, policies and guidelines.
• Leads the Business Systems Administration team.
• Leads the setup, implementation, management, programming, training, modification, troubleshooting and ongoing administration of departmental systems and technology solutions.
• Leads the management, implementation, troubleshooting, and ongoing administration of third‑party websites that support the departmental business operations.
• Programs any custom work and writes reports as needed.
• Ensures departmental systems meet regulatory compliance and internal policies.
• Tracks and documents changes as system modifications are completed.
• Serves as a technical resource to assist with timely, accurate and appropriate data extraction from the portfolio management tool(s) for manipulation into manageable format.
• Solicits regular feedback from staff on ideas for tools, efficiencies, and ideas and works with management or other departments to implement.
• Communicates process changes, enhancements, and modifications—verbally or through written documentation—to management, peers, staff, and other employees so that technology issues and solutions within departments are understood.
• Conducts research, review, and analysis of the effectiveness and efficiency of existing processes and develops strategies for enhancement.
• Creates, modifies, and removes user access users for various departmental systems.
• Creates, programs, analyzes, and assists with the creation of monthly, quarterly, and on‑demand BI Reports and system-specific reports.
• Creates, modifies, and maps custom documents in departmental systems necessary for the operation of those departments and/or to reasonably ensure compliance.
• Conducts training on software/new systems for the organization as needed.
• Acts as IT advocate across various departments including Mortgage, Account Resolutions, Retail, etc.

Qualifications

• College degree in relevant field or equivalent work experience in a related field.
• Minimum 5 years of system administration, IT or related experience required.
• Willingness to work flexible hours to accomplish workload; job will require a non‑traditional workweek with extra hours including evenings and/or weekends during peak demand.
• Systems administration or similar experience preferred.
• Working knowledge of PC hardware, software and systems; SQL scripting; reporting tools; technical aptitude; and a high level of proficiency with Microsoft Office.
• Accuracy and attention to detail required with a basic understanding of statistical analysis.
• Interpersonal skills to represent the Credit Union in a positive way during member and vendor contact.
• Ability to provide quality service to co‑workers, vendors and members by phone or in person.
• Ability to deal tactfully and efficiently with employees, members and co‑workers in a professional manner.
• Ability to develop and maintain effective working relationships with co‑workers and outside vendors.
• Ability to prioritize assignments and organize work efficiently, to handle large volumes of details.
• Ability to communicate with members of multiple departments regarding their software needs and tailor systems and train accordingly.
• Ensures effective change management and documents configuration.
• Must be bondable.

Reporting Relationship

Reports to the Enablement & Digital Delivery Director.

Supervisory Responsibilities

This position is not responsible for the supervision of others.

Equal Opportunity Employment Statement

GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union.