Payments Systems Analyst — Drive Efficiency & Compliance

GreenState Insurance Services LLC; North Liberty (IA); On-site; USD 79,000 - 93,000; Full time

Job summary

GreenState Credit Union in North Liberty, IA seeks a Payment Systems Business Analyst to support continuous improvement of payment systems, partnering with stakeholders to deliver solutions that strengthen controls and member experience.

You will analyze business needs, document requirements, participate in testing, and help deploy changes across payment services, ensuring compliance and operational excellence.

Qualifications

• Bachelor's degree or equivalent in business, finance, IT, or related field.
• 3-5 years of experience in business analysis, systems analysis, or payments/financial services operations.
• Experience in financial institutions, payments, fintech, or credit unions preferred.
• Strong analytical, communication, and relationship-building skills.

Responsibilities

• Adheres to credit union values and service standards.
• Demonstrates strong member service orientation and teamwork.
• Ensures confidentiality of member information.
• Supports diversity and inclusive work environment.
• Partner with stakeholders to identify, analyze, and document business needs for payment system solutions.
• Translate business requirements into clear, actionable documentation for system enhancements and process improvements.
• Support implementation of payment system changes through testing and deployment activities.
• Analyze payment processes, workflows, and system performance to identify risks and improvement opportunities.
• Maintain accurate business documentation including requirements and controls.
• Develop reporting and insights to support decision-making and service improvements.
• Ensure compliance with policies and procedures.

Skills

Analytical thinking

Communication

Team collaboration

Problem solving

Education

Bachelor's degree in Business Administration, Finance, Information Systems, Accounting, Operations, or related field

Tools

Microsoft Office

Reporting tools

Job description

GreenState Credit Union in North Liberty, IA seeks a Payment Systems Business Analyst to support continuous improvement of payment systems, partnering with stakeholders to deliver solutions that strengthen controls and member experience.

You will analyze business needs, document requirements, participate in testing, and help deploy changes across payment services, ensuring compliance and operational excellence.