Payments Risk Leader — AI-Driven, Remote

Jane; United States; Remote; USD 156,000 - 254,000; Full time

Job summary

Jane is a remote-first SaaS company empowering healthcare clinics with fintech solutions. We seek a senior Payments Risk leader to own risk policy, monitoring, and disputes, partnering with Legal, Finance, and leadership to align risk with growth.

The role is remote-first across the US/Canada/UK and offers a broad impact across Jane’s payments ecosystem. You will shape the risk operating model, build scalable processes, and drive AI-enabled improvements while maintaining exceptional customer

Qualifications

• 6+ years in payments risk, ideally in a leadership or cross-functional role.
• Expertise in payments including acquiring, underwriting, chargebacks and monitoring.
• Familiarity with Stripe Connect or comparable platform and its capabilities.
• Ability to write policies that teams follow and communicate decisions clearly to clinics.
• Strong data skills to build reporting; SQL or Stripe Sigma is a plus.
• You’ll be the sole owner of this function for a period and excited about building it.

Responsibilities

• Define merchant risk policy onboarding criteria, verification standards, exemptions handling, escalation paths and ongoing monitoring.
• Collaborate with Legal, Finance and the VP to set Jane's risk appetite.
• Produce portfolio loss and risk reporting packs with loss/approval/time-to-decision metrics.
• Develop transaction monitoring strategy with rules, risk flags, thresholds and decision times.
• Lead dispute strategy to improve win rates and prevent disputes.
• Own escalation, hold and offboarding decisions with required executive/legal sign-off.
• Cultivate the ability to discern good from bad merchants and detect fraud.
• Advise on card network and Stripe compliance with Legal and the VP; recommend AI-forward tooling and workflows.

Skills

Payments risk leadership

Payments expertise

Stripe Connect

Policy communication

Data reporting

SQL

Stripe Sigma

Independent contributor

Job description

Jane is a remote-first SaaS company empowering healthcare clinics with fintech solutions. We seek a senior Payments Risk leader to own risk policy, monitoring, and disputes, partnering with Legal, Finance, and leadership to align risk with growth.

The role is remote-first across the US/Canada/UK and offers a broad impact across Jane’s payments ecosystem. You will shape the risk operating model, build scalable processes, and drive AI-enabled improvements while maintaining exceptional customer