Payment Operations Specialist

Stifel, Incorporated; St. Louis (MO); On-site; USD 42,000 - 60,000; Full time

Job summary

Stifel, Incorporated is seeking a Payment Operations Specialist I to join our payments team in the St. Louis area. You will help execute daily payment processing, reconcile transactions, and provide responsive customer support to internal partners.

The role emphasizes accuracy, compliance, and adherence to established procedures while contributing to the efficiency of the payments operations function. A detail-oriented mindset is essential.

Qualifications

• Experience with ACH, RTP and other payment types.
• Strong attention to detail and accuracy.
• Familiarity with payment compliance procedures.

Responsibilities

• Execute daily payment processing tasks in line with procedures.
• Perform reconciliations and investigate discrepancies.
• Assist in resolving payment issues and escalations.

Skills

Payment processing

Reconciliations

Customer support

Compliance

Fraud detection

Job description

Why Stifel

Stifel strives for a culture that puts its clients and associates first: a culture where everyone belongs, everyone is welcome, and everyone contributes to the success of our clients, their careers, and the firm as a whole.

Let’s talk about how you can find your place here at Stifel,where success meets success.

What You'll Be Doing

The Payment Operations Specialist I supports the daily execution of payment processing activities, including transaction handling, reconciliations, and customer support. This role emphasizes accuracy, compliance, and adherence to operational procedures while contributing to the overall efficiency of the payment operations team.

What We're Looking For

• Process various payment types (ACH, RTP, etc.) in accordance with established procedures.
• Perform daily reconciliations and assist in identifying discrepancies.
• Support resolution of payment issues and failed transactions.
• Respond to internal inquiries regarding payment status and procedures.
• Assist in identifying potential fraud or risk and escalat…