Payments & Deposit Ops Supervisor II — Lead & Elevate

TD Bank; Columbia (SC); On-site; USD 62,000 - 93,000; Full time

Job summary

TD Bank in Columbia, South Carolina, seeks a Supervisor II, Payments & Deposit Operations, to lead a team, coach staff, and drive efficient, compliant operations on-site. The role schedules 8:00 AM–5:00 PM EST, Monday through Sunday with one day off, and emphasizes talent development, process improvements, and strong risk controls.

The position requires a High School diploma (undergraduate degree preferred) and 5+ years in leadership within financial services.

Qualifications

• High School diploma; Undergraduate degree preferred.
• 5+ years experience in a supervisory or leadership role.

Responsibilities

• Provides people management leadership by recruiting top talent, setting goals, developing colleagues and managing performance.
• Oversees complex or diverse operations, leading teams across multiple steps and systems to meet service levels and regulatory guidelines.
• Acts as the first escalation point for customers/partners, ensuring effective communication with stakeholders and remediation of issues.
• Collaborates with internal partners to deliver optimal customer service and continuous improvement opportunities.

Skills

People management

Team leadership

Coaching

Process improvement

Regulatory compliance

Education

High School diploma

Undergraduate degree preferred

Job description

TD Bank in Columbia, South Carolina, seeks a Supervisor II, Payments & Deposit Operations, to lead a team, coach staff, and drive efficient, compliant operations on-site. The role schedules 8:00 AM–5:00 PM EST, Monday through Sunday with one day off, and emphasizes talent development, process improvements, and strong risk controls.

The position requires a High School diploma (undergraduate degree preferred) and 5+ years in leadership within financial services.