Payments Collections Specialist I

Maverick Payments; Calabasas (CA); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Paid Time Off

401K with match

Job summary

Maverick Payments in Calabasas, California is seeking a Collections Representative to support the recovery team by managing merchant accounts with outstanding return items. You will secure funds, monitor payments, communicate with merchants and agents, and assist with chargebacks, refunds, and ACH operations.

Candidate requirements include a high school diploma, experience in payment processing, and strong customer service skills.

Qualifications

• High school diploma or equivalent required.
• Prior experience in payment processing, banking, or ACH network preferred.
• Strong customer service skills are essential.

Responsibilities

• Review merchant accounts with outstanding return items to determine recovery actions.
• Place accounts on 100% reserve via TSYS and coordinate recovery efforts.
• Contact partners to address unpaid items and residuals; resolve balances.

Skills

Customer service

Payment processing

Communication

Education

High school diploma

Bachelor’s degree preferred

Job description

Maverick Payments in Calabasas, California is seeking a Collections Representative to support the recovery team by managing merchant accounts with outstanding return items. You will secure funds, monitor payments, communicate with merchants and agents, and assist with chargebacks, refunds, and ACH operations.

Candidate requirements include a high school diploma, experience in payment processing, and strong customer service skills.