Payments & Card Operations Manager

Vermont Federal; Burlington (VT); On-site; USD 86,000 - 129,000; Full time

Job summary

Vermont Federal Credit Union is seeking a Payments Manager based out of the Kennedy Drive Operations Center in South Burlington, VT. The role leads the payments team, optimizing ACH, Inclearing, wires, cards, and digital payments while ensuring compliance and excellent member service.

You will collaborate with partners like Alacriti, Centrix, Velera, VISA, and Fiserv to deliver reliable payment experiences and drive efficiency across payment channels and reporting.

Qualifications

• Five to eight years of similar or related experience.
• A four year college degree.
• Proficiency in Word, Excel, PowerPoint, and Outlook.

Responsibilities

• Understand all aspects of VFCU's card programs and participates in the ongoing support and optimization of those services.
• Collaborate with cross-functional partners across the credit union towards the purpose of executing payments strategies and creating efficiencies.
• Assists with managing, but not limited to, ACH, Inclearing, external loan payments, wires, cards and other digital payments.
• Engage regularly with external business partners and associates such as Alacriti, Centrix, Velera, VISA, Fiserv, etc. to ensure compliant and reliable services for members.
• Responsible for all reporting for payments and cards, including oversight of helpdesks.
• Deliver outstanding service that is in alignment with the Credit Union’s Core Values.

Skills

Five to eight years of experience

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Vermont Federal Credit Union is seeking a Payments Manager based out of the Kennedy Drive Operations Center in South Burlington, VT. The role leads the payments team, optimizing ACH, Inclearing, wires, cards, and digital payments while ensuring compliance and excellent member service.

You will collaborate with partners like Alacriti, Centrix, Velera, VISA, and Fiserv to deliver reliable payment experiences and drive efficiency across payment channels and reporting.