Payments Manager

Vermont-Federal-Credit-Union; South Burlington (VT); On-site; USD 86,000 - 129,000; Full time

Job summary

Vermont Federal Credit Union in South Burlington, VT seeks a Payments Manager to lead and optimize our payments operations, ensuring compliant and seamless experiences for members. This role oversees ACH, Inclearing, wires, cards and other digital payments, partners with vendors like Alacriti, Centrix, Velera, VISA and Fiserv, and drives reporting and service excellence.

Candidates should have 5–8 years of related experience and a four-year college degree, with strong Microsoft Office skills and

Qualifications

• Five to eight years of related payments experience.
• Four-year degree required.
• Proficiency in Word, Excel, PowerPoint, and Outlook.

Responsibilities

• Understand all aspects of VFCU's card programs and support/optimize those services.
• Collaborate with cross-functional partners to execute payments strategies and create efficiencies.
• Assist with ACH, Inclearing, wires, cards and other digital payments.
• Engage with external partners (Alacriti, Centrix, Velera, VISA, Fiserv) to ensure compliant, reliable services.
• Responsible for all reporting for payments and cards, including helpdesks oversight.
• Deliver outstanding service aligned with the Credit Union's Core Values.

Skills

Five to eight years of related work

Strong communication skills

Cross-functional collaboration

Motivating / Influencing others

Education

Four-year college degree

Tools

Microsoft Office

Job description

Vermont Federal Credit Union values each individual and their unique abilities and strengths to help form the foundation of Vermont Federal’s culture. Our employees are at the core of Vermont Federal and we strive to make that a priority every day. As an organization, our stated Purpose is to help Vermonters prosper, no matter where they may be on life’s journey. Every employee at Vermont Federal Credit Union contributes in their own way to achieve this goal and is set up for success in a fun, supportive, and collaborative environment. We are looking for friendly, self-motivated individuals who enjoy helping people, have strong communication skills, are detail-oriented, and enjoy working as part of a team. If you are interested in a career in the financial service industry and want to make a difference in your community, we want you to be part of our team.

Payments Manager – South Burlington, VT

Vermont Federal Credit Union is searching for a Payments Manager based out of the Kennedy Drive Operations Center.

The primary function of this position is to assist Vermont Federal Credit Union to live our mission: ‘Helping Vermonters prosper, no matter where they may be on life's journey' and embody our core values. One of the primary means to achieve this end is to ensure that outstanding service is delivered to both internal and external members. In addition, this position is responsible for managing and optimizing payment systems, ensuring a seamless payment experience for members, and ensuring all compliance and regulatory requirements are followed. Responsible for leading and coordinating all activities of the payments team including digitalpayments, wire operations, Inclearing and cards (Credit, Debit, and ATMs).

Annual Range: $86,136.96 - $129,205.44

Job Description:

• Understand all aspects of VFCU's card programs and participates in the ongoing support and optimization of those services.
• Works collaboratively with cross-functional partners across the credit union towards the purpose of executing payments strategies and creating efficiencies. Proactively researches emerging payment technologies and trends and evaluates their potential for implementation including impacts on members, employees, and existing operating models.
• Assists with managing, but not limited to, ACH, Inclearing, external loan payments, wires, cards and other digital payments.
• Engage regularly with external business partners and associates such as Alacriti, Centrix, Velera, VISA, Fiserv, etc. to ensure systems and services are in place to provide excellent services to our members, while remaining compliant with all laws and regulations, including reconciliation of vendor accounts.
• Responsible for all reporting for payments and cards, including oversight of helpdesks.
• Deliver outstanding service that is in alignment with the Credit Union’s Core Values.

Requirements:

• Five to eight years of similar or related experience.
• A four year college degree.
• Motivating, influencing, and/or training others is key at this level. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others.
• Proficiency in all Microsoft Office products, such as Word, Excel, PowerPoint, and Outlook is required.

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Vermont Federal Credit Union we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.