Payments Analyst

Bally's Corporation; Jersey City (NJ); On-site; USD 54,000 - 60,000; Full time

Job summary

Bally's Corporation in Jersey City, NJ, is seeking an payments analyst to monitor transactions, spot suspicious activity, and collaborate with payment providers to protect players and ensure smooth deposits and withdrawals.

As part of a cross-functional team with Compliance, Fraud, AML and Customer Support, you will test new payment solutions, resolve player payment inquiries with empathy, analyze chargebacks, and seek smarter ways to enhance the customer experience while reducing risk.

Responsibilities

• Monitor transactions and spot suspicious or unusual activity before it impacts gameplay.
• Team up with payment providers to solve operational puzzles and customer queries in real-time.
• Test and launch new payment solutions that make depositing and withdrawing even faster and easier.
• Investigate and resolve player payment inquiries with empathy and precision.
• Analyze chargebacks and disputes, because every number tells a story.
• Look for smarter, smoother ways to enhance customer experience while reducing risk.
• Collaborate with key players across Compliance, Fraud, AML, and Customer Support to keep our operations aligned and our players protected.

Job description

Please note that this position has access to customers details - therefore requires employees to be able to obtain and maintain licensing in all jurisdictions Bally's operates in. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these background checks upon a successful job offer. This will be done in a confidential manner, and solely for the purposes of verification.

Responsibilities:

• Monitor transactions and spot suspicious or unusual activity before it impacts gameplay.

• Team up with payment providers to solve operational puzzles and customer queries in real-time.

• Test and launch new payment solutions that make depositing and withdrawing even faster and easier.

• Investigate and resolve player payment inquiries with empathy and precision.

• Analyze chargebacks and disputes, because every number tells a story.

• Look for smarter, smoother ways to enhance customer experience while reducing risk.

• Collaborate with key players across Compliance, Fraud, AML, and Customer Support to keep our operations aligned and our players protected.

Salary: $54,000 - $60,000 USD

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