Payment Terminal Deployment & Testing Technician

IDR, Inc.; Stafford (TX); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Competitive compensation package

Full Benefits; Medical, Vision, Dental

Industry-leading organization

Job summary

IDR, Inc. in Stafford, Texas is seeking a Technical Support Specialist to join our team for hands-on hardware deployment, configuration, and testing of payment terminals and devices. You will support deployment initiatives and ensure devices are ready for shipment and deployment.

The role emphasizes 1–2 years of technical or customer service experience, hands-on hardware/configuration experience, strong organizational and communication skills to coordinate with deployment and support teams.

Qualifications

• 1–2 years in technical or customer service roles
• Hands-on technical experience from roles like Geek Squad
• Experience configuring hardware and testing devices
• Strong organizational skills for inventory management
• Good communication to coordinate with deployment and support teams

Responsibilities

• Perform Remote Key Injection (RKI) on payment terminals and related devices
• Configure devices according to merchant file builds and deployment specifications
• Test hardware and payment functionality to confirm readiness
• Stage, prep, label, and package devices for shipment
• Maintain organized inventory control and tracking logs

Skills

Tech support

Customer service

Hardware testing

Inventory management

Communication skills

Job description

IDR, Inc. in Stafford, Texas is seeking a Technical Support Specialist to join our team for hands-on hardware deployment, configuration, and testing of payment terminals and devices. You will support deployment initiatives and ensure devices are ready for shipment and deployment.

The role emphasizes 1–2 years of technical or customer service experience, hands-on hardware/configuration experience, strong organizational and communication skills to coordinate with deployment and support teams.