Payment Risk Specialist

One Inc; United States; On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Work/life balance commitment

Job summary

A leading digital payments firm is seeking a Payment Risk Specialist I to prevent, detect, and remediate fraudulent payments. The role involves monitoring transaction activity to identify high-risk patterns and remediating fraud. Must possess strong analytical skills, attention to detail, and excellent communication abilities. A Bachelor's degree in Business, Finance, or a related field is required, along with relevant experience in payments or risk management. Join an innovative team focused on providing seamless digital payment solutions.

Qualifications

• Experience in banking, insurance, risk management, or compliance in the payments industry preferred.
• Ability to differentiate fraud from expected business.
• Ability to collaborate and stay informed about fraud trends.

Responsibilities

• Investigate daily exception cases timely, prioritizing by level of risk.
• Participate in rotating on-call schedule to monitor outside regular business hours.
• Escalate unusual activity that may pose risk to the Company and clients.

Skills

Microsoft Office Proficiency

Intermediate Excel skills

Attention to detail

Investigative skills

Organizational skills

Communication skills

Client-facing professionalism

Ability to work independently

Education

Bachelor’s Degree in Business, Finance or related field

3+ years in Payments, Anti-Money Laundering or Risk Management

Job description

Position Title: Payment Risk Specialist I
Department: Payment Operations
Reports To: Fraud Supervisor


Overview: One Inc is looking for a Payment Risk Specialist I to prevent, detect and remediate fraudulent payments. As a Payment Risk Specialist I, you will be responsible for daily and monthly monitoring of transaction activity and be equipped to recognize high risk patterns. In this role you will be trained on how best to remediate payments fraud with controls and funds recovery in collaboration with partner institutions. The Payment Risk Specialist will communicate directly to clients and serve as a subject matter expert on payments risk.

Key Responsibilities:
Investigate daily exception cases timely, prioritizing by level of risk.
Participate in rotating on-call schedule to monitor outside regular business hours.
Exercise critical thinking and professional discretion to differentiate fraud from expected
business.
Escalate unusual activity that may pose risk to the Company and clients.
Build strong, trustful relationships with customers, banking partners, and any outside
vendors that have crossover with Payment Operations Risk and Compliance functions as
applicable.
Develop, maintain, and update reports to capture fraud events and drive best practices.
Assist with compliance and risk management related projects ensuring the Company
and clients are adhering to applicable rules, regulations and best practices.
Stay informed about the latest industry fraud trends.
Other projects and/or duties assigned as necessary.

Skills:
Proficiency in Microsoft Office Applications is required
Intermediate Excel skills are highly desired
Excellent attention to detail, strong investigative and analytical skills
Solid organizational skills, including multitasking and time-management
Excellent listening, verbal and written communication skills
Strong client-facing professionalism
Ability to work independently and reference documented resources online

Education & Experience:
Bachelor’s Degree in Business, Finance or related field or 3+ years in Payments, Anti- Money Laundering or Risk Management
Proven work experience in banking, insurance, risk management or compliance in the payments industry is preferred.

Desired Traits:
Inquisitive, Problem Solver, Demonstrates Ethical Behavior, Leverages Resources, Strong
Drive, True Team Player, Supportive & Adaptable to Change, Growth Mindset

Physical Demands:
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Environment: Standard indoor office setting; exposure to computer screens.

Physical: Requires repetitive motion. Substantial movements/motions of the wrists hands, and/or fingers. Sufficient mobility to work in an office setting; stand or sit for prolonged periods of time; operate office equipment including use of a computer keyboard, mouse, scanner and other tools as needed.

Vision: See in the normal vision range with or without correction; vision sufficient to read computer screens and printed documents.

Hearing: Ability to hear in the normal audio range with or without corrections.

Company Profile: One Inc provides insurers with the capability to give their customers what they expect: choice, control, convenience, and continuity. That’s the strength derived from the Power of One™ - a cohesive and seamless experience for both inbound and outbound digital insurance payments. The One Inc Digital Payments Platform combines multi-channel digital communications with electronic payment processing and disbursement, creating a frictionless premiums and claims payments experience. As one of the fastest growing digital payments platforms in the insurance industry, One Inc manages billions of dollars per year in premiums and claims payments.
Headquartered in Folsom, CA—One Inc offers a competitive salary, and benefits including medical, dental, and vision insurance, 401(k) plan, a commitment to a solid work/life balance, and a policy of promoting from within whenever possible.

One Inc is an equal opportunity employer and complies with all EEOC legislation in each jurisdiction it
operates in.

Equal Opportunity Employer

Position Title: Payment Risk Specialist I
Department: Payment Operations
Reports To: Fraud Supervisor


Overview: One Inc is looking for a Payment Risk Specialist I to prevent, detect and remediate fraudulent payments. As a Payment Risk Specialist I, you will be responsible for daily and monthly monitoring of transaction activity and be equipped to recognize high risk patterns. In this role you will be trained on how best to remediate payments fraud with controls and funds recovery in collaboration with partner institutions. The Payment Risk Specialist will communicate directly to clients and serve as a subject matter expert on payments risk.

Key Responsibilities:
Investigate daily exception cases timely, prioritizing by level of risk.
Participate in rotating on-call schedule to monitor outside regular business hours.
Exercise critical thinking and professional discretion to differentiate fraud from expected
business.
Escalate unusual activity that may pose risk to the Company and clients.
Build strong, trustful relationships with customers, banking partners, and any outside
vendors that have crossover with Payment Operations Risk and Compliance functions as
applicable.
Develop, maintain, and update reports to capture fraud events and drive best practices.
Assist with compliance and risk management related projects ensuring the Company
and clients are adhering to applicable rules, regulations and best practices.
Stay informed about the latest industry fraud trends.
Other projects and/or duties assigned as necessary.

Skills:
Proficiency in Microsoft Office Applications is required
Intermediate Excel skills are highly desired
Excellent attention to detail, strong investigative and analytical skills
Solid organizational skills, including multitasking and time-management
Excellent listening, verbal and written communication skills
Strong client-facing professionalism
Ability to work independently and reference documented resources online

Education & Experience:
Bachelor’s Degree in Business, Finance or related field or 3+ years in Payments, Anti- Money Laundering or Risk Management
Proven work experience in banking, insurance, risk management or compliance in the payments industry is preferred.

Desired Traits:
Inquisitive, Problem Solver, Demonstrates Ethical Behavior, Leverages Resources, Strong
Drive, True Team Player, Supportive & Adaptable to Change, Growth Mindset

Physical Demands:
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Environment: Standard indoor office setting; exposure to computer screens.

Physical: Requires repetitive motion. Substantial movements/motions of the wrists hands, and/or fingers. Sufficient mobility to work in an office setting; stand or sit for prolonged periods of time; operate office equipment including use of a computer keyboard, mouse, scanner and other tools as needed.

Vision: See in the normal vision range with or without correction; vision sufficient to read computer screens and printed documents.

Hearing: Ability to hear in the normal audio range with or without corrections.

Company Profile: One Inc provides insurers with the capability to give their customers what they expect: choice, control, convenience, and continuity. That’s the strength derived from the Power of One™ - a cohesive and seamless experience for both inbound and outbound digital insurance payments. The One Inc Digital Payments Platform combines multi-channel digital communications with electronic payment processing and disbursement, creating a frictionless premiums and claims payments experience. As one of the fastest growing digital payments platforms in the insurance industry, One Inc manages billions of dollars per year in premiums and claims payments.
Headquartered in Folsom, CA—One Inc offers a competitive salary, and benefits including medical, dental, and vision insurance, 401(k) plan, a commitment to a solid work/life balance, and a policy of promoting from within whenever possible.

One Inc is an equal opportunity employer and complies with all EEOC legislation in each jurisdiction it
operates in.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.