Payment Risk Specialist

One Inc; United States; On-site; USD 75,768,000 - 89,544,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Work/life balance

Job summary

A leading payment solutions provider is seeking a Payment Risk Specialist I in the United States to monitor transactions, detect fraudulent activities, and provide remediation solutions. You will investigate exceptions and collaborate with partners to manage risks effectively. The ideal candidate will have excellent analytical skills, a degree in a relevant field, and proficiency in Microsoft Office. This full-time position offers competitive pay and benefits, with a strong focus on work/life balance.

Qualifications

• Bachelor’s Degree in Business, Finance or related field or 3+ years in Payments, Anti-Money Laundering or Risk Management.
• Proven work experience in banking, insurance, risk management or compliance in the payments industry.

Responsibilities

• Investigate daily exception cases timely, prioritizing by level of risk.
• Participate in rotating on-call schedule to monitor outside regular business hours.
• Exercise critical thinking to differentiate fraud from expected business.
• Escalate unusual activity that may pose risk to the Company and clients.

Skills

Proficiency in Microsoft Office Applications

Intermediate Excel skills

Attention to detail

Strong investigative and analytical skills

Solid organizational skills

Excellent communication skills

Client-facing professionalism

Ability to work independently

Education

Bachelor’s Degree in Business, Finance or related field

3+ years in Payments, Anti-Money Laundering or Risk Management

Job description

This range is provided by One Inc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$55,000.00/hr - $65,000.00/hr

Position Title

Payment Risk Specialist I

Department

Payment Operations

Reports To

Fraud Supervisor

FLSA Status

Non-Exempt

Job Type

Full-time, Hourly

Location

United States

Overview

One Inc is looking for a Payment Risk Specialist I to prevent, detect and remediate fraudulent payments. As a Payment Risk Specialist I, you will be responsible for daily and monthly monitoring of transaction activity and be equipped to recognize high risk patterns. In this role you will be trained on how best to remediate payments fraud with controls and funds recovery in collaboration with partner institutions. The Payment Risk Specialist will communicate directly to clients and serve as a subject matter expert on payments risk.

Key Responsibilities

• Investigate daily exception cases timely, prioritizing by level of risk.
• Participate in rotating on-call schedule to monitor outside regular business hours.
• Exercise critical thinking and professional discretion to differentiate fraud from expected business.
• Escalate unusual activity that may pose risk to the Company and clients.
• Build strong, trustful relationships with customers, banking partners, and any outside vendors that have crossover with Payment Operations Risk and Compliance functions as applicable.
• Develop, maintain, and update reports to capture fraud events and drive best practices.
• Assist with compliance and risk management related projects ensuring the Company and clients are adhering to applicable rules, regulations and best practices.
• Stay informed about the latest industry fraud trends.
• Other projects and/or duties assigned as necessary.

Skills

• Proficiency in Microsoft Office Applications is required.
• Intermediate Excel skills are highly desired.
• Excellent attention to detail, strong investigative and analytical skills.
• Solid organizational skills, including multitasking and time-management.
• Excellent listening, verbal and written communication skills.
• Strong client-facing professionalism.
• Ability to work independently and reference documented resources online.

Education & Experience

• Bachelor’s Degree in Business, Finance or related field or 3+ years in Payments, Anti-Money Laundering or Risk Management.
• Proven work experience in banking, insurance, risk management or compliance in the payments industry is preferred.

Desired Traits

• Inquisitive, Problem Solver, Demonstrates Ethical Behavior, Leverages Resources, Strong Drive, True Team Player, Supportive & Adaptable to Change, Growth Mindset.

Physical Demands

Standard indoor office setting; exposure to computer screens. Requires repetitive motion, sufficient mobility to work in an office setting; stand or sit for prolonged periods, operate office equipment including use of a computer keyboard, mouse, scanner and other tools as needed. Vision and hearing as normal.

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Finance and Sales

Company Profile

One Inc provides insurers with the capability to give their customers what they expect: choice, control, convenience, and continuity. That’s the strength derived from the Power of One™ - a cohesive and seamless experience for both inbound and outbound digital insurance payments. One Inc manages billions of dollars per year in premiums and claims payments. Headquartered in Folsom, CA—One Inc offers a competitive salary, and benefits including medical, dental, and vision insurance, 401(k) plan, a commitment to a solid work/life balance, and a policy of promoting from within whenever possible.

Equal Opportunity Statement

One Inc is an equal opportunity employer and complies with all EEOC legislation in each jurisdiction it operates in.

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