Payment Processor

Everwise Credit Union; South Bend (IN); On-site; USD 36,000 - 60,000; Full time

Job summary

Everwise Credit Union is seeking a Payment Processor to ensure accurate posting of payments and reconciliation of checks. The role supports internal stakeholders with questions and problem solving related to department functions.

The position emphasizes daily balancing, adherence to policy and regulatory standards, and collaboration with EFT to reconcile credits and checks. A high school diploma or GED and payment processing experience are preferred.

Qualifications

• Must use a 10 key calculator.
• Ability to work independently and as part of a team.
• Strong attention to detail and accuracy.
• Good organizational and time management skills.
• Strong problem-solving skills and the ability to think critically.
• Strong communication skills, both verbal and written.
• Must be able to take initiative and prioritize tasks.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

Responsibilities

• Process financial transactions accurately and balance daily while meeting security guidelines.
• Collect, open, verify and post payments in core and lending systems.
• Research and resolve complex member inquiries regarding mortgage, installment loans or credit card payments.
• Assist Accounting in balancing general ledger accounts.
• Collaborate with EFT to reconcile provisional credits and checks.
• Process foreign item checks from branches.
• Post trustee collections payments from bankruptcy attorneys and process reversals from third-party vendors.
• Reconcile ATM and ITM deposited checks.
• Assume additional responsibilities as necessary for Everett? growth.

Skills

10-key calculator

Independent worker

Attention to detail

Organizational & time management

Problem solving & critical thinking

Communication skills

Initiative & prioritization

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Job Description:

Position Summary:

The Payment Processor is responsible for the accurate and timely posting of payments and the reconciliation of checks. The incumbent ensures the integrity of financial transactions and compliance with the Credit Union's policies and regulatory standards. The Payment Processor is a resource to internal stakeholders to assist with questions and problem solving of departmental handled functions.

Primary Responsibilities and Duties:

• Responsible for processing financial transactions accurately, balancing daily and meeting security guidelines.
• Collects, opens, verifies and posts payments in core and additional lending systems.
• Researches and resolving complex member inquiries concerning mortgage loans, installment loans or credit card payments.
• Assists the Accounting department in balancing general ledger accounts.
• Collaborates with EFT department to reconcile provisional credit and extracted checks.
• Processing foreign item checks received from branches
• Posts trustee collections payments from bankruptcy attorneys.Process reversals from 3rd party collections vendor.
• Reconciles ATM and ITM deposited checks.
• Assume additional responsibilities as necessary for the continued growth and advancement of Everwise.

Knowledge/Skills:

• Must be able to use a 10 key calculator.
• Ability to work independently and as part of a team.
• Strong attention to detail and accuracy.
• Good organizational and time management skills.
• Strong problem-solving skills and the ability to think critically.
• Strong communication skills, both verbal and written.
• Must be able to take initiative and prioritize tasks.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

Minimum Requirements:

• High School Diploma or GED
• Previous work experience in payment processing, customer service or related field.
• Knowledge of basic accounting principles
• Financial institution experience preferred.

Everwise is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.