Payment Processor

EVERWISE CREDIT UNION; United States; On-site; USD 36,000 - 60,000; Full time

Job summary

Everwise Credit Union is seeking a Payment Processor to ensure accurate posting of payments and timely reconciliation of checks. The role supports internal stakeholders by answering questions and solving problems within department procedures and regulatory standards.

You will post payments in core systems, balance daily, resolve member inquiries about loans and payments, assist with general ledger balancing, and collaborate with EFT to reconcile credits and checks.

Qualifications

• High school diploma or GED is required.
• Experience in payment processing, customer service, or related field.
• Basic accounting principles knowledge.
• Financial institution experience preferred.
• Able to work independently and in a team.

Responsibilities

• Process financial transactions accurately, balancing daily and meeting security guidelines.
• Collects, opens, verifies and posts payments in core and additional lending systems.
• Researches and resolving complex member inquiries concerning mortgage loans, installment loans or credit card payments.
• Assists the Accounting department in balancing general ledger accounts.
• Collaborates with EFT department to reconcile provisional credit and extracted checks.
• Processing foreign item checks received from branches
• Posts trustee collections payments from bankruptcy attorneys.
• Process reversals from 3rd party collections vendor.
• Reconciles ATM and ITM deposited checks.
• Assume additional responsibilities as necessary for the continued growth and advancement of Everwise.

Skills

10-key calculator

Independent work

Attention to detail

Time management

Problem solving

Communication skills

Initiative

Prioritization

Education

High School Diploma or GED

Tools

MS Office Suite

Job description

Position Summary

The Payment Processor is responsible for the accurate and timely posting of payments and the reconciliation of checks. The incumbent ensures the integrity of financial transactions and compliance with the Credit Union’s policies and regulatory standards. The Payment Processor is a resource to internal stakeholders to assist with questions and problem solving of departmental handled functions.

Primary Responsibilities and Duties

• Responsible for processing financial transactions accurately, balancing daily and meeting security guidelines.
• Collects, opens, verifies and posts payments in core and additional lending systems.
• Researches and resolving complex member inquiries concerning mortgage loans, installment loans or credit card payments.
• Assists the Accounting department in balancing general ledger accounts.
• Collaborates with EFT department to reconcile provisional credit and extracted checks.
• Processing foreign item checks received from branches
• Posts trustee collections payments from bankruptcy attorneys.
• Process reversals from 3rd party collections vendor.
• Reconciles ATM and ITM deposited checks.
• Assume additional responsibilities as necessary for the continued growth and advancement of Everwise.

Knowledge/Skills

• Must be able to use a 10 key calculator.
• Ability to work independently and as part of a team.
• Strong attention to detail and accuracy.
• Good organizational and time management skills.
• Strong problem-solving skills and the ability to think critically.
• Strong communication skills, both verbal and written.
• Must be able to take initiative and prioritize tasks.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

Minimum Requirements

• High School Diploma or GED
• Previous work experience in payment processing, customer service or related field.
• Knowledge of basic accounting principles
• Financial institution experience preferred.

Everwise is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

Welcome to Everwise Credit Union Careers! Everwise Credit Union puts people’s needs first, so no matter your story or your money savvy, we meet you where you are and equip you with the confidence and tools you need to get ahead—wherever you’re going.

Originally founded as Teachers Credit Union, helping people understand and manage their financial future has always been central to what we do, even as we’ve expanded our community beyond teachers.

Today, we serve more than 300,000 members across nearly 60 locations in the heart of the Midwest. Through personalized resources, services, tools and unparalleled access to innovative technology, we help everyone—teenagers to retirees, business leaders to the under-served—feel more in control of their money and their future. With every interaction, we seek to fulfill our purpose of helping people grow into their dreams.

Everwise is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.