Payment Processor

NYC Administration for Children's Services; New York (NY); On-site; USD 70,904 - 81,580; Full time

Benefits offered by this job

55a Program

Public Service Loan Forgiveness

Residency eligibility

Job summary

NYC Administration for Children’s Services is recruiting for a Payment Processor in the Finance Services division. The role focuses on processing recurring and single payments, including adoption/KinGAP payrolls, and handling inquiries about payments from multiple internal areas.

Minimum qualifications include a combination of a college degree and progressive clerical/administrative experience, with supervisory exposure.

Qualifications

• A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year in a supervisory capacity; or
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Responsibilities

• Process monthly payroll (Recurring and single issue) for adoptive/KinGAP parents, monthly payroll averages $23 - $25 million.
• Process payments to attorneys for adoption/KinGAP finalization.
• Process requests for lost, stolen checks, and replacement checks.
• Process Adoption/KinGAP subsidy overpayments and claims.
• Process Adoption KinGAP Attorney Payments (AKAP).
• Handle daily inquiries and troubleshooting payment issues from various areas (IVR, FPS, etc.).

Education

Baccalaureate degree

Associate degree

High school diploma

clerical/administrative experience

Job description

THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $70,904 - $81,580.00.

THESE POSITIONS ARE ONLY OPEN TO CANDIDATES WHO ARE PERMANENT (NOT PROVISIONAL) IN THE CIVIL SERVICE TITLE OF PRINCIPAL ADMINISTRATIVE ASSOCIATE.

The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services and provides subsidized childcare vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement, and programs for youth in the community.

ACS Division of Financial Services (DFS) is responsible for supporting, planning, implementing, and monitoring the fiscal functions of the agency in accordance with City, State and Federal guidelines. The work of DFS includes managing the ACS budget; submission of monthly claims for revenue; processing of payments to provider agencies and vendors; monitoring the financial health of provider agencies through financial review and audits; maintenance of the ACS bank accounts; centralized oversight of ACS Child Welfare financial eligibility; and data maintenance for financial systems of record.

The Payment Processor for Payment & Client Services is responsible for processing Recurring and Single-Issue payments. The payment processor will report directly to the Payment & Client Services unit supervisor and is responsible for reviewing and reconciling all documentation submitted to ensure they meet required standards.

Adoption/KinGAP Subsidy Unit: This unit is responsible for the processing of the ongoing monthly payroll for the Adoptive/Kin Gap parents. This includes the coordination between multiple areas within ACS (IT, FPS, SSO, Eligibility), within Payment Services (SSPS unit) and the Human Resources Administration (HRA).

Job Details Include The Below But Not Limited To

• Process monthly payroll (Recurring and single issue) for adoptive/KinGAP parents, monthly payroll averages $23 - $25 million. There are two scheduled payrolls each month (Approximately 14,000 clients).


• Process payments to attorneys for adoption/KinGAP finalization.


• Process requests for lost, stolen checks, and replacement checks.


• Process Adoption/KinGAP subsidy overpayments and claims.


• Process Adoption KinGAP Attorney Payments (AKAP).


• Handle daily inquiries and troubleshooting payment issues brought to our attention from various areas (i.e. via IVR Phone System, ACS Office of Advocacy, FPS, Banking).

Additonal Info

Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.

The Administration for Children’s Services is an equal opportunity employer committed to providing access to all individuals. If you require a reasonable accommodation to participate in the job application or interview process, please contact Simone Campbell at [e-mail] or 212-676-6955.

Minimum Qualifications

• A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or


• An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in \"1\" above; or


• A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in \"1\" above;


• Education and/or experience equivalent to \"1\", \"2\", or \"3\" above. However, all candidates must possess the one year of administrative or supervisory experience as described in \"1\" above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in \"1\" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3½ years.

Preferred Skills

The payment processor must be proficient with child welfare payment systems and databases [FMS,PMRS,BICS,WMS,CNNX,HSPS,CPMS,EDMS,and AKAP] ensuring the timely and accurate payments of monthly payroll,single issue and special payments. Payment & Client Services is responsible for ensuring that all payments are issued in a timely manner and in accordance with governing directives.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

, $61,656.00 – $89,625.00

PRINCIPAL ADMINISTRATIVE ASSOC - 10124