Eligibility Team Manager

NYC Administration for Children's Services; New York (NY); On-site; USD 63,000 - 72,000; Full time

Job summary

NYC Administration for Children’s Services is seeking a Community Coordinator to lead a borough-based unit responsible for determining eligibility for publicly funded childcare subsidies.

You will supervise staff, certify cases and prepare reports while coordinating intake and eligibility processes to ensure accurate, timely service delivery for families throughout New York City.

Qualifications

• Bachelor’s degree plus two years of relevant community work or related duties.
• Alternative with high school diploma and six years of related experience acceptable.
• Equivalent education and/or experience may be considered with required exposure.

Responsibilities

• Plan, supervise and coordinate a staff unit handling eligibility for childcare subsidies.
• Prepare, evaluate and vet documents required for funding and eligibility.
• Prepare reports, analyses and training for staff in eligibility determination.
• Certify childcare cases and ensure accuracy of eligibility determinations.
• Assign cases to teams based on policy interpretations and funding rules.
• Prepare and distribute eligibility and intake reports.
• Rate and evaluate job performance of subordinates and conduct supervisory reviews.

Skills

Supervisory experience

Case certification

Report preparation

Case assignment

Performance evaluation

Staff supervision

Education

Bachelor’s degree + 2 years experience

High school diploma + 6 years experience

Equivalent education/experience

Job description

THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $62,868-$72,298.00.

The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services, and provides subsidized child care vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement, and programs for youth in the community.

ACS’ Division of Child and Family Well-being (CFWB) designs and executes strategies to support caregivers, children, and communities, so they can thrive and enjoy self-determination. A critical piece of CFWB’s portfolio is the operation of the City’s subsidized child care voucher system -- one of the largest child care assistance programs in the country. ACS provides vouchers to tens of thousands of low-income and child welfare-involved families, allowing parents and caregivers to access affordable child care at the provider of their choice while they pursue work, education, or training.

CFWB has three (3) borough-based Resource Areas (RAs) responsible for verifying and re-certifying the eligibility of all low income (non-TANF) families for voucher child-care services. This includes Eligibility Determination and Administrative which includes Intake, Data Entry and Scanning & Indexing.

Under The Supervision Of The Resource Area Deputy Director, With Considerable Latitude For Independent Judgment And Decision-making, The Eligibility Team Manager Major Responsibility Is The Supervision Of Staff Engaged In Eligibility Certification And Processing For Publicly-funded Subsidized Child Care Services.

Typical Tasks

• Plan, implement, coordinate, monitor and/or evaluate the publicly funded subsidized childcare unit, serving children in communities throughout the City of New York.
• Supervise unit of staff engaged in determining eligibility for publicly funded childcare subsidies, while preparing, evaluating, and vetting documents required for such funding.
• Prepare reports, analyses, and training for staff in eligibility determination and certification.
• Certify childcare cases.
• Assign cases to eligibility teams based on authoritative interpretation of complex funding and planning analyses.
• Prepare and distribute eligibility and intake reports.
• Rate/evaluate job performance of subordinates.
• Conduct supervisory reviews of subordinate’s cases to ensure case accuracy.

Additional Information

Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.

The Administration for Children’s Services is an equal opportunity employer committed to providing access to all individuals. If you require a reasonable accommodation to participate in the job application or interview process, please contact Simone Campbell at [e-mail] or 212-676-6955

COMMUNITY COORDINATOR - 56058

Minimum Qualifications

• A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
• High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
• Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

, $62,868.00 – $97,593.00