Post Adoption Supervisor

NYC Administration for Children's Services; New York (NY); On-site; USD 80,000 - 110,000; Full time

Job summary

NYC Administration for Children’s Services is seeking a Post Adoption Subsidy Supervisor to oversee the Post Adoption Subsidy Unit, including amendments, payee changes, and ICAMA referrals. The role ensures compliance, efficiency, and high-quality service delivery to adoptive families in New York City.

The selected candidate will supervise staff, coordinate with multiple agencies, and report monthly unit data to leadership.

Qualifications

• A baccalaureate degree and four years progressively responsible experience, including one year at an administrative or managerial level in a large governmental agency or similar setting.
• Experience in social services administration within government agencies preferred.

Responsibilities

• Oversee the Post Adoption Subsidy Unit operations, including subsidy amendments and payee changes.
• Coordinate with OCFS, HRA, OOA, DFS, Medicaid, and other agencies on post-adoption subsidy matters.
• Respond to inquiries from adoptive families, provider agencies, courts, hospitals, and schools.
• Review and submit address changes to ensure correct case and payment information.
• Interview and recommend candidates for unit vacancies.
• Provide training and onboarding to new staff and ongoing guidance.
• Prepare and submit monthly unit statistics and operational reports to executive leadership.
• Monitor staff time, leave, and ensure compliance with agency policies and coverage.
• Manage day-to-day operations of the Post Adoption Unit and ensure critical functions are covered.
• Prepare and provide monthly Post Adoption reports and data analyses to the Director.

Education

Baccalaureate degree

4 years experience in social services administration

Job description

THE SELECTED CANDIDATE WILL BE OFFERED A SALARY OF $95,000

THIS POSITION IS ONLY OPEN TO CANDIDATES WHO ARE PERMANENT (NOT PROVISIONAL) IN THE CIVIL SERVICE TITLE OF Administrative Director of Social Service N/M.

The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services and provides subsidized childcare vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement, and programs for youth in the community.

The ACS Office of Adoption & KinGAP Support Services (AKSS), within the Division of Family Permanency Services (FPS), is committed to promoting timely permanency for children in foster care by increasing permanency outcomes, reducing lengths of stay in foster care, and providing comprehensive post-adoption support services to families.

FPS is seeking a highly motivated and experienced individual with extensive knowledge of the Adoption Subsidy process to serve as the Post Adoption Subsidy Supervisor. In this role, the selected candidate will provide oversight and supervision of the Post-Adoption Subsidy and Amendments Unit operations, including subsidy amendments, payee changes, Interstate Compact on Adoption and Medical Assistance (ICAMA) referrals, and other post-adoption related processes to ensure compliance, efficiency, and quality service delivery to adoptive families.

The Post Adoption Subsidy Supervisor will be responsible for, but not limited to, the following duties:

• Reviewing and monitoring post-adoption subsidy activities, including Change of Payee requests, ICAMA referrals, subsidy upgrades, suspensions, and terminations.
• Troubleshooting and coordinating with external and internal stakeholders, including OCFS, HRA, OOA, the Department of Financial Services, Medicaid, FCLS, the Education Unit, and SSO regarding post-adoption subsidy matters.
• Responding to inquiries and concerns from adoptive parents, provider agency staff, courts, hospitals, and schools regarding post-adoption issues and services.
• Reviewing, monitoring, and submitting address changes to ensure accurate case and payment information.
• Interviewing and recommending candidates for unit vacancies.
• Providing training, onboarding, and ongoing guidance to newly hired staff.
• Preparing and submitting monthly unit statistical data and operational reports to executive leadership.
• Reviewing and monitoring staff time and leave to ensure compliance with agency policies and operational coverage.
• Conducting biweekly supervisory conferences and facilitating monthly staff meetings.
• Managing the day-to-day operations of the Post Adoption Unit, including administrative oversight, workflow management, staff support, disciplinary matters, and coverage of critical functions as needed.
• Preparing and providing monthly Post Adoption reports and data analyses to the Director of Post Adoption Services.

Additional Information

Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.

The Administration for Children’s Services is an equal opportunity employer committed to providing access to all individuals. If you require a reasonable accommodation to participate in the job application or interview process, please contact Simone Campbell at [e-mail] or [phone].

ADMINISTRATIVE DIRECTOR OF SOC - 1005C

Minimum Qualifications

• A baccalaureate degree from an accredited college or university and four years of progressively responsible experience, including one year at the administrative or managerial level in a large governmental agency, business firm, civic or community organization operating in the area of social services; or
• Education and/or experience equivalent to "1" above. However, all candidates must have a baccalaureate degree from an accredited college and the one year of experience at the administrative or management level as described in "1" above.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City Residency is not required for this position

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

, $68,214.00 – $223,299.00