Administrative Assistant

NYC Administration for Children's Services; New York (NY); On-site; USD 42,288 - 48,631; Full time

Job summary

NYC Administration for Children’s Services (ACS) is seeking an Administrative Assistant to support the Office of Family Engagement within the Family Services Division. The role ensures health, safety, and well‑being for families by coordinating requests, managing meetings, and facilitating seamless service delivery for ACS leadership and teams.

Position emphasizes administrative coordination, document organization, and calendar management, with opportunities to contribute to community events and

Qualifications

• A four-year high school diploma or equivalent approved by a State's department of education and one year of satisfactory clerical experience.
• Keyboard typing at a minimum of 100 keystrokes per minute.
• Residency in New York City generally required within 90 days of appointment.

Responsibilities

• Administrative support to the Associate Commissioner and the Office of Family Engagement teams; prepare agendas, take notes, and highlight next steps.
• Schedule meetings, manage complex calendars, and handle correspondences with efficiency and professionalism.
• Coordinate office operations, maintain distribution lists, and support tracking of ongoing meetings (e.g., child stat, situation table).
• Assist with special projects and organize transportation for events or meetings as needed.

Skills

Typing 100 wpm

Education

High school diploma or equivalent

Job description

THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $42,288.00 - $48,631.00.

THIS POSITION IS ONLY OPEN TO CANDIDATES WHO ARE PERMANENT (NOT PROVISIONAL) IN THE CIVIL SERVICE TITLE OF CLERICAL ASSOCIATE.

The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services and provides subsidized childcare vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement, and programs for youth in the community.

The Family Services Division (FSD) and its network of contracted providers deliver one of the largest and most diverse continuum of community-based child welfare prevention services in the nation and across New York City to improve safety, wellbeing, and permanency for thousands of families and children each year. FSD focuses on systems improvement, innovation, and strategy initiatives that require collaboration with major stakeholders to address urgent or emerging provider and family needs, city or state mandates, and high priority strategic goals of ACS leadership.

The Office of Family Engagement (OFE) team in FSD provides services designed to strengthen and stabilize families, prevent the need for out-of-home care, expedite permanency and prevent the replacement of child in foster care. In addition, the team provides policy guidance to Children’s Services staff and preventive provider agencies working with children and youth with a variety of education, medical, mental health, and developmental challenges. OFE is looking for an exceptional Administrative Assistant.

The Administrative Assistant –plays a vital role in ensuring, the health, safety, and well-being of families in need while being supported by prevention providers. This position supports the Family Services Division by strategically providing essential support to leadership and the overall teams within this office operations, overseeing the review and distribution of requests, coordinating support, and ensuring seamless service delivery to children and families. This role is crucial in maintaining efficiency, responsiveness, and alignment with ACS’s mission to promote child and family well-being.

Key Responsibilities

• Administrative Support: provide administrative support to the Associate Commissioner of the Office of Family Engagement, this may include, preparing agendas, taking notes/minutes, and highlighting next steps. Additionally, supporting the teams within OFE with administrative support as needed. Maintaining office supplies and ordering as allowed/needed. Assist with document organization in unit area’s one drive and shared drives. Support with tracking on-going meeting schedules (i.e. child stat, situation table). Support with scheduling staff interviews.


• Scheduling and Meeting Coordination: manage complex calendars, schedule meetings with internal and external partners, and teams within the Division. Handle correspondences (email, inter-office mail, voice mail and phone) with efficiency and professionalism.


• Operational Support: support with the coordination of the Associate Commissioners Office of Family Engagement, this may include processing request and ticket related inquires, managing overall office. Maintain and update the unit distribution lists/contact information. Maintaining office supplies and ordering as allowed/needed. Assist with document organization in unit area’s one drive and shared drives. Support with tracking on-going meeting schedules (i.e. child stat, situation table). Support with scheduling staff interviews.


• Special Projects: Administrative support to the teams within the office of family engagement, this may include support of community events, securing items for the event. Organize transportation as needed for special events and/or meetings.

Additional Information

Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.

The Administration for Children’s Services is an equal opportunity employer committed to providing access to all individuals. If you require a reasonable accommodation to participate in the job application or interview process, please contact Simone Campbell at [e-mail] or 212-676-6955.

Minimum Qualifications

Qualification Requirements

A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.

Skills Requirement

Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

$42,288.00 – $68,509.00