Payment Anomaly Detection Business Analyst - Officer

State Street; Quincy (MA); Hybrid; USD 65,000 - 114,000; Full time

Benefits offered by this job

Flexible work arrangements

Development programmes and educational

Paid volunteer days

Matching gift programs

Access to employee networks

Job summary

State Street is seeking a detail-oriented payments analyst to support the implementation and ongoing operations of the payment anomaly detection capability. You will perform hands-on business analysis, rule validation, test execution, process documentation and operational readiness, then transition after go-live into day-to-day operations, rule performance, exception and control support.

The role focuses on ensuring anomaly detection identifies unusual payments without delaying processing,

Qualifications

• Bachelor's degree or equivalent in business, finance, data, technology or a related field.
• 5+ years of relevant financial services experience.
• Experience in business analysis, testing, payments operations, fraud or screening is preferred.

Responsibilities

• Document business requirements, user stories, process maps, decision tables and acceptance criteria under the direction of the workstream lead.
• Develop and maintain detailed rule definitions, thresholds, tolerances, reason codes, expected outcomes and test cases.
• Analyse sample and historical payment data to validate rule logic, identify data-quality issues and assess expected alert volumes and false-positive patterns.
• Execute functional, integration, regression and user acceptance tests across screening, decisioning, case management, UI, reporting and audit functions.
• Capture defects with reproducible evidence, support prioritisation and retest corrected functionality.
• Validate queue prioritisation, time-to-cut-off logic, risk tiers, alert grouping, case statuses, client-contact information, templated communications and implementing Agentic AI.
• Prepare standard operating procedures, quick-reference guides, training materials and operational playbooks for go-live.
• Support production-readiness activities, access testing, maker-checker controls, audit evidence and cutover planning.
• After go-live, monitor alerts, rule outcomes, false positives, exceptions, service levels and data issues; prepare analysis for tuning and governance.
• Align anomaly detection and cyber-response processes so suspicious or incorrect payment activity is triaged effectively during resilience events.
• Support high-volume events and post-event reviews, ensuring decisions, approvals and evidence are captured.

Skills

Payments ops

Data interpretation

SWIFT/ISO20022

Testing discipline

Communication

Education

Bachelor's degree or equivalent

Job description

Who we are looking for:

We are looking for a detail-oriented payments analyst to support implementation and subsequent BAU operations of the payment anomaly detection capability. The role will perform hands-on business analysis, rule validation, test execution, process documentation and operational readiness, then transition after go-live into day-to-day operations ,rule performance, exception and control support.

Why this role is important to us?

Anomaly detection must identify unusual payments without introducing unnecessary processing delays or additional approval, audit, or client-communication activities. This role provides the detailed analysis and validation required to make the capability accurate, usable and operationally sustainable. Join us if contributing to our Payments Business Risk and Resiliency Programs is a challenge you are up for.

What you will be responsible for

• Document business requirements, user stories, process maps, decision tables and acceptance criteria under the direction of the workstream lead.
• Develop and maintain detailed rule definitions, thresholds, tolerances, reason codes, expected outcomes and test cases.
• Analyse sample and historical payment data to validate rule logic, identify data-quality issues and assess expected alert volumes and false-positive patterns.
• Execute functional, integration, regression and user acceptance tests across screening, decisioning, case management, UI, reporting and audit functions.
• Capture defects with reproducible evidence, support prioritisation and retest corrected functionality.
• Validate queue prioritisation, time-to-cut-off logic, risk tiers, alert grouping, case statuses, client-contact information, templated communications and implementing Agentic AI.
• Prepare standard operating procedures, quick-reference guides, training materials and operational playbooks for go-live.
• Support production-readiness activities, access testing, maker-checker controls, audit evidence and cutover planning.
• After go-live, monitor alerts, rule outcomes, false positives, exceptions, service levels and data issues; prepare analysis for tuning and governance.
• Align anomaly detection and cyber-response processes so suspicious or incorrect payment activity is triaged effectively during resilience events.
• Support high-volume events and post-event reviews, ensuring decisions, approvals and evidence are captured.

What we value:

These skills will help you succeed in this role:

• Payments operations or payments-control experience with strong analytical and documentation skills.
• Ability to interpret payment data, process flows, business rules and test results.
• Awareness of SWIFT or ISO 20022 messages, payment rails, cut-offs, screening or fraud controls is beneficial.
• Disciplined approach to testing, evidence capture, issue management and operational procedures.
• Strong communication, teamwork and attention to detail.

Education & Preferred Qualifications:

• Bachelor's degree or equivalent experience in business, finance, data, technology or a related field.
• 5+ years of relevant financial services experience.
• Experience in business analysis, testing, payments operations, fraud or screening is preferred.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we make our mark on the financial services industry. For more than two centuries, we have helped our clients safeguard and steward investments, providing investment servicing, data and analytics, investment research and trading, and investment management to institutional clients.

Work, Live and Grow. We make every effort to create a great work environment. Our benefits packages are competitive and comprehensive and vary by location. You will have access to flexible work arrangements, development programmes and educational support designed to help you reach your full potential.

• flexible work arrangements
• development programmes and educational support
• paid volunteer days
• matching gift programs
• access to employee networks

Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspectives are powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

Salary Range:

$65,000 - $113,750 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would u