Payment Anomaly Detection Lead Business Analyst - Assistant Vice President

State Street; Quincy (MA); On-site; USD 110,000 - 160,000; Full time

Job summary

State Street seeks an experienced payments business analyst to lead the anomaly detection delivery, translating BRD into detailed requirements, user stories, and process flows. You will own rule governance, validate data inputs, and coordinate testing across UI, queues, and audit trails.

Post go-live, you’ll assume senior operations responsibility for rule effectiveness, performance, incident handling, and continuous enhancement of the anomaly framework, ensuring control rigor and resilience.

Qualifications

• Bachelor’s degree in business, finance, data, technology or a related discipline.
• 7+ years of financial services experience, preferably in payments, controls, fraud, screening or change delivery.
• Strong payments business analysis experience translating control objectives into requirements.

Responsibilities

• Lead business analysis for the anomaly detection workstream, translating the BRD into detailed requirements, user stories, process flows and acceptance criteria.
• Own the business rules catalogue and coordinate the definition, documentation and prioritisation of customer, corridor, currency, rail, amount, time-of-day and cut-off-aware rules.
• Validate data inputs, historical baselines, payment identifiers, lifecycle attributes, entitlements, reference data and calculation logic used by rules and model outputs.
• Lead business review of UI, queue, filtering, tab management, case management, client-contact, explainability, dashboard and audit-trail functionality.
• Design controlled rule-change governance, including role-based access, maker-checker approval, rationale capture, versioning, effective dates, rollback and segregation of duties.
• Coordinate scenario design, test data, system integration testing, user acceptance testing, regression testing, defect triage and evidence sign-off.
• Define operational playbooks for false positives, high-risk anomalies, mandatory holds, client validation, missed cut-offs, high-volume events and approved resilience scenarios.
• Prepare and manage the BAU operating model, including queue ownership, escalation routes, procedures, training, coverage, capacity, KPIs, KRIs and governance forums.
• After go-live, oversee operations, rule effectiveness, false positives, alert volumes, override trends, drift indicators and tuning recommendations within approved governance.
• Align anomaly detection and cyber-response processes so suspicious or incorrect payment activity is triaged effectively during resilience events.
• Provide senior operational support during incidents, high-volume alert events and material rule or control changes.

Skills

Payments business analysis

Rule design & governance

Data validation & testing

Stakeholder facilitation

Education

Bachelor’s degree in business/finance/data/tech

Tools

ISO 20022

SWIFT

RBAC & governance tools

Job description

Who we are looking for:

We are looking for an experienced payments business analyst and control specialist to lead the business delivery of the Payment Anomaly Detection capability. During implementation, the role will be responsible for business requirements, rule and process design, data validation, user story development, testing, governance, and operational readiness. Following go-live, the role will transition into a senior operations leadership position responsible for the ongoing management of the capability, including operational oversight, business-owned rule management & governance, performance management, issue resolution, control effectiveness, and continuous enhancement of the anomaly detection framework

Why this role is important to us?

The anomaly detection capability will operate to identify unusual payments while protecting straight-through processing and payment cut-offs. Strong business ownership is required to ensure rules are explainable, tested, governed and supported by an effective exception-management operating model. Join us if contributing to our Payments Business Risk and Resiliency Programs is a challenge you are up for.

What you will be responsible for

• Lead business analysis for the anomaly detection workstream, translating the BRD into detailed requirements, user stories, process flows and acceptance criteria.
• Own the business rules catalogue and coordinate the definition, documentation and prioritisation of customer, corridor, currency, rail, amount, time-of-day and cut-off-aware rules.
• Validate data inputs, historical baselines, payment identifiers, lifecycle attributes, entitlements, reference data and calculation logic used by rules and model outputs.
• Lead business review of UI, queue, filtering, tab management, case management, client-contact, explainability, dashboard and audit-trail functionality.
• Design controlled rule-change governance, including role-based access, maker-checker approval, rationale capture, versioning, effective dates, rollback and segregation of duties.
• Coordinate scenario design, test data, system integration testing, user acceptance testing, regression testing, defect triage and evidence sign-off.
• Define operational playbooks for false positives, high-risk anomalies, mandatory holds, client validation, missed cut-offs, high-volume events and approved resilience scenarios.
• Prepare and manage the BAU operating model, including queue ownership, escalation routes, procedures, training, coverage, capacity, KPIs, KRIs and governance forums.
• After go-live, oversee operations, rule effectiveness, false positives, alert volumes, override trends, drift indicators and tuning recommendations within approved governance.
• Align anomaly detection and cyber-response processes so suspicious or incorrect payment activity is triaged effectively during resilience events.
• Provide senior operational support during incidents, high-volume alert events and material rule or control changes.

What we value: These skills will help you succeed in this role:

• Strong payments business analysis experience with the ability to translate control objectives into implementable requirements.
• Knowledge of payment operations, SWIFT or ISO 20022 messages, payment rails, cut-offs, sanctions screening, fraud or anomaly controls.
• Experience in rule design, data analysis, process mapping, testing, defect management and operational readiness.
• Strong control mindset with practical knowledge of RBAC, maker-checker, audit evidence and segregation of duties.
• Ability to lead workshops and influence Technology, Analytics, Risk, Compliance and Operations stakeholders.

Education & Preferred Qualifications:

• Bachelor's degree in business, finance, data, technology or a related discipline.
• 7+ years of financial services experience, preferably in payments, controls, fraud, screening or change delivery.
• Business analysis, product ownership, testing or process-improvement qualifications are advantageous.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we make our mark on the financial services industry. For more than two centuries, we have helped our clients safeguard and steward investments, providing investment servicing, data and analytics, investment research and trading, and investment management to institutional clients.

Work, Live and Grow. We make every effort to create a great work environment. Our benefits packages are competitive and comprehensive and vary by location. You will have access to flexible work arrangements, development programmes and educational support designed to help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspectives are powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potentia