Payer Relations Generalist

Nyuhs; City of Binghamton (NY); Hybrid; USD 29,000 - 43,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

403(b) retirement plan with company 
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Wellness rewards up to $400/year

Tuition reimbursement

Job summary

United Health Services (UHS) is seeking a Payer Relations Generalist to strengthen payer relationships and safeguard revenue integrity across its healthcare system. You will collaborate with health plans and internal revenue cycle teams to remove reimbursement barriers and interpret contracts.

The role emphasizes accurate information flow to support patient access and financial outcomes, with a day shift and 40 hours per week in New York's Southern Tier.

Qualifications

• Associate's Degree in HealthCare, required.
• At least 1 year of relevant work experience.
• Advanced Microsoft Excel skills required, including complex formulas, pivot tables, and analytical reporting.

Responsibilities

• Strengthen payer relationships and protect revenue integrity.
• Interpret payer contracts and policies.
• Resolve complex billing issues and ensure accurate information flow.

Skills

Microsoft Excel

Analytical reporting

Education

Associate's Degree in Healthcare

Business Administration

Bachelor's Degree

Tools

Epic EMR

Job description

# **Position Overview**The Payer Relations Generalist plays a vital role in strengthening payer relationships and protecting revenue integrity across the healthcare system. This role partners closely with health plans and internal revenue cycle teams to remove reimbursement barriers, interpret payer contracts and policies, and resolve complex billing issues. Through collaboration, insight, and attention to detail, the Payer Relations Generalist ensures accurate, timely information flows that support patient experience access and financial outcomes. At UHS, this role contributes to a culture where connection, teamwork, and purpose drive meaningful impact—for patients, colleagues, and the communities we serve.**Primary Department, Division, or Unit:**UHS Managed Care Contracting**Primary Work Shift:**Day**Regular Scheduled Weekly Hours:**40**Compensation Range:**$21.31 - $30.90 per hour, depending on experience-----Education/ExperienceMinimum Required:* Associate's Degree in HealthCare, Business Administration* At least 1 year of relevant work experience* Demonstrated advanced Microsoft Excel skills required, including complex formulas, pivot tables, and analytical reporting.Preferred:* Bachelor's Degree* Epic EMR experience-----# **Why You’ll Love Working at UHS**At United Health Services (UHS), we believe every connection—to patients, to purpose, to each other—makes a difference. That’s why we’re intentional about supporting our team in ways that go beyond the job. Whether through meaningful benefits, personal growth, or fun along the way, we’re here to help you thrive in work and life.**A Culture of Connection** – We support each other like family and create space for every voice to be heard. Engagement Councils, peer recognition, and initiatives like Walk in my Shoes for senior leaders are just a few ways we foster belonging and collaboration. Outside of work, we stay connected through team events like trivia, trunk-or-treat, volunteer days, our staff choir, or seasonal celebrations.**Comprehensive Benefits for Life & Family** – We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week. With flexible plan options and coverage tiers, you can choose what fits your life best. Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection.**Well-Being & Financial Security** – From day one, PTO starts accruing so you can take time to recharge. We support your long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards. When life gets tough, we’re here with 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet.**Growth That Moves with You** – With access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wherever your passion leads. We also continuously review compensation to ensure market competitiveness and internal equity, so you can feel confident your work is valued and rewarded fairly.**A Place to Call Home** – Located in New York’s Southern Tier, UHS offers more than a career—we offer a lifestyle. Enjoy four-season recreation, affordable living, top-rated schools, minor league sports, craft brews, a close-knit community, and more, all within reach of the Finger Lakes, the Catskills, and major Northeast cities.