Payer Knowledge & Research Associate

Socket.dev; Boston (MA); Hybrid; USD 63,000 - 107,000; Full time

Job summary

athenahealth is seeking a Payer Knowledge Associate to research, communicate, and manage complex payer changes that affect our services. The role collaborates with stakeholders to drive changes and improve workflows, with thoughtful use of AI to enhance research while validating outputs.

The team focuses on payer knowledge, industry trends, and ensuring revenue integrity for client workflows, with an expectation of in-office presence 1-2 days per week.

Qualifications

• 1+ years of professional work experience required; experience in healthcare, research, operations, or a related field preferred.
• Strong organizational skills and the ability to manage multiple priorities, dependencies, and deadlines.
• High degree of intellectual curiosity in the changes in healthcare.
• Clear and effective written and verbal communication skills.
• A proactive, resourceful approach to solving problems and working through ambiguity.
• Interest in AI and emerging technologies, including a willingness to learn how they can be used responsibly to improve research and operational workflows.
• This individual will be expected to be in office 1-2 days per week

Responsibilities

• Develop an in-depth knowledge of athena’s services to optimize payer research across many different functions, ensuring that athenahealth remains at the forefront of the healthcare industry and payer changes
• Research payer policies, industry developments, regulatory updates, reimbursement trends, and other changes that may affect athenahealth, its workflows, or its customers
• Execute on assigned projects that impact key workflows in the claim cycle, our Rules Engine, and shifts in healthcare reimbursement to aid in our clients’ ability to improve revenue
• Manage multiple detail-intensive and interdependent assignments, communicate risks or delays proactively, and follow work through to completion

Skills

Healthcare knowledge

Research

Communication

Analytical thinking

Attention to detail

AI interest

In-office 1-2 days

Job description

athenahealth is seeking a Payer Knowledge Associate to research, communicate, and manage complex payer changes that affect our services. The role collaborates with stakeholders to drive changes and improve workflows, with thoughtful use of AI to enhance research while validating outputs.

The team focuses on payer knowledge, industry trends, and ensuring revenue integrity for client workflows, with an expectation of in-office presence 1-2 days per week.