Payer Research & Insights Specialist

Athenahealth India; Boston (MA); Hybrid; USD 63,000 - 107,000; Full time

Benefits offered by this job

Commuter support

Employee assistance programs

Tuition assistance

Employee resource groups

Collaborative workspaces

Dogs

Job summary

athenahealth is seeking a Payer Knowledge Associate to research, communicate, and manage complex payer and industry changes affecting our services and operations. You will collaborate with stakeholders to drive changes that ensure providers can continue delivering care without disruption, while applying thoughtful use of AI and emerging technologies.

This role requires curiosity, analytical mindset, and attention to detail, with in-office 1-2 days per week.

Qualifications

• 1+ years of professional work experience in healthcare, research, operations, or related field.
• Strong organizational skills and the ability to manage multiple priorities, dependencies, and deadlines.
• High degree of intellectual curiosity in the changes in healthcare.
• Clear and effective written and verbal communication skills.
• A proactive, resourceful approach to solving problems and working through ambiguity.
• Interest in AI and emerging technologies, including a willingness to learn how they can be used responsibly to improve research and operational workflows.

Responsibilities

• Develop an in-depth knowledge of athena’s services to optimize payer research across many different functions.
• Research payer policies, industry developments, regulatory updates, reimbursement trends, and other changes affecting athenahealth and its workflows.
• Execute on assigned projects impacting key workflows in the claim cycle, our Rules Engine, and shifts in healthcare reimbursement.
• Manage multiple detail‑intensive and interdependent assignments, communicate risks or delays proactively, and follow work through to completion.

Skills

Organizational skills

Multitasking

Communication skills

Healthcare curiosity

AI and emerging tech interest

Problem solving

Job description

athenahealth is seeking a Payer Knowledge Associate to research, communicate, and manage complex payer and industry changes affecting our services and operations. You will collaborate with stakeholders to drive changes that ensure providers can continue delivering care without disruption, while applying thoughtful use of AI and emerging technologies.

This role requires curiosity, analytical mindset, and attention to detail, with in-office 1-2 days per week.