Hospitality Associate

George Washington's Mount Vernon; Mount Vernon (VA); On-site; USD 20,664 - 24,796; Part time

Benefits offered by this job

403(b) Retirement plan with employer matching

Discount on Public Event Tickets

Discount at the Mount Vernon Shops

Free Parking

Monthly employee events

Job summary

A historic tourism site in Virginia is seeking Part-Time Front of the House Team Members to deliver excellent hospitality in a fast-paced restaurant environment. Responsibilities include customer service, food safety compliance, and pavilion maintenance. The ideal candidate is organized, detail-oriented, and has strong communication skills. Weekend and holiday availability is required. This role offers a pay range of $15.00 to $18.00 based on experience and various employee benefits.

Qualifications

• 1–2 years of food service or restaurant experience is a plus.
• Ability to communicate in English required.
• Flexibility to work weekends and holidays.

Responsibilities

• Deliver excellent hospitality to guests.
• Adhere to food safety standards.
• Clean and stock the pavilion.
• Serve customers at food stations.

Skills

Strong hospitality and customer service skills

Ability to multitask

Excellent communication

Organized and detail-oriented

Team-oriented mindset

Job description

Part‑Time

Position Overview

Front of the House Team Members are responsible for delivering excellent hospitality and creating a positive guest experience for all visitors to Mount Vernon. This role requires professionalism, teamwork, strong multitasking skills, and strict adherence to presentation, service, and food safety standards.

George Washington’s Mount Vernon is currently seeking enthusiastic and motivated staff for several positions in the fast‑paced, high‑volume Food Court Pavilion. We are a tourism‑based organization, thus weekend and holiday work can be required.

Compensation

$15.00 to $18.00 based on experience

Expected Hours

28‑30 hours/week, several shifts available, including weekend and evening hours.

Essential Duties

• Strong hospitality and customer service skills
• Ability to work efficiently in a fast‑paced environment
• Excellent personal presentation and professionalism
• Strong attention to detail and accuracy
• Ability to multitask while maintaining food safety standards
• Team‑oriented mindset and positive attitude
• Knowledge of, or willingness to learn, health and safety procedures
• Cashiering
• Serve customers at all the food stations
• Clean and stock the pavilion with condiments, "grab and go" items, and supplies
• Collect trash and deposit it outside in a larger trash can
• Clean the entire pavilion, including sweeping/mopping the floor and hosing down the seating area

Qualifications

• Must be organized, detail‑oriented, and flexible
• Excellent communication and interpersonal skills required
• Must work well under pressure in a fast‑paced environment
• 1–2 years of food service or restaurant experience is a plus
• Ability to communicate in English required

This role takes place in a busy restaurant or café setting, involving regular interaction with guests and coworkers. The pace is fast and dynamic, particularly during meal service times. Noise levels can be moderate to high.

Physical Requirements

Requires prolonged standing and walking, carrying trays, reaching, and bending. Must be able to lift and carry items up to 25 pounds. Clear verbal communication and customer service skills are essential. The role also involves handling food and beverages.

Benefits

• 403(b) Retirement plan with employer matching
• Employee recognition at 5 years of service
• Monthly employee events
• Employee referral program
• On‑site Library
• Discount on Public Event Tickets
• Discount in the Mount Vernon Shops
• Discount at the Mount Vernon Inn and Food Court Pavilion
• Free Parking

The Mount Vernon Ladies' Association is dedicated to creating an inclusive environment for all employees. As an Equal Opportunity Employer, we are committed to building and retaining a team that represents a variety of skills, experiences, and perspectives. All employment decisions are based on business needs, job requirements, performance, and qualifications without regard to race, religion or belief, national or ethnic origin, gender/sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital or domestic partnership status, veteran and military status, family or parental status, or any other status protected under federal, state, or local law. The Mount Vernon Ladies' Association will not tolerate discrimination or harassment based on any of these characteristics.