Sales Associate

George Washington's Mount Vernon; Mount Vernon (VA); On-site; USD 17,047 - 24,280; Part time

Benefits offered by this job

403(b) Retirement plan with employer matching

Employee recognition at 5 years of service

Monthly employee events

Employee referral program

Discount on Public Event Tickets

Discount in the Mount Vernon Shops

Discount at the Mount Vernon Inn and Food Court Pavilion

Free parking

Job summary

George Washington's Mount Vernon is seeking a part-time Sales Associate to deliver exceptional service to our one million annual visitors. This role involves engaging customers, maintaining merchandise, and assisting with inventory.

Flexible hours are required, including weekends and holidays, and all shifts are full 8-hour shifts. Candidates must possess excellent communication skills and a strong ability to work in a fast-paced environment.

The position offers a fun retail experience at a historic site, along with various employee perks like discounts and a retirement plan.

Qualifications

• Communication skills and ability to work well with others.
• Must work under pressure in a fast-paced environment.
• Flexible availability including weekends and holidays.

Responsibilities

• Provide excellent customer service, answering questions and handling sales.
• Maintain order and condition of merchandise, reporting issues promptly.
• Assist in annual retail inventory and maintain sales locations.

Skills

Excellent communication skills

Ability to work well under pressure

Dependability

Punctuality

Customer service skills

Job description

Introduction:
Step into the vibrant world of retail at George Washington's Mount Vernon, where every workday is an adventure, and you are the key player in delivering an exceptional shopping experience! Working in retail here is not just about selling products; it’s about creating moments of joy and discovery for our visitors. The Shops at Mount Vernon are seeking candidates for our Sales Associate position to welcome and assist Mount Vernon’s one million annual visitors. Successful candidates will have enthusiasm for working with visitors from all over the world and excellent guest‑focused service skills.

Compensation:

$15.00 /hour

Expected Hours:

Must be available weekends and have a flexible schedule. Associates are scheduled based on business needs, so open availability is a must. We do work with you to have two regular days off a week.

Most shifts end by 6:30 PM. Evening hours are rare and generally limited to special events.

This is a part‑time position consisting of full 8‑hour shifts only; partial shifts are not available. Most part‑time associates work 3 days per week, although schedules may vary between 2 and 4 days depending on business needs. Applicants must be available to work the following shifts:

• 9:00 AM – 5:30 PM
• 9:30 AM – 6:00 PM
• 10:00 AM – 6:30 PM

Position Specific Responsibilities:

• Provide customers with best in class customer service, answering questions and handling sales as quickly and efficiently as possible
• Recover merchandise constantly, keeping products orderly and in good condition. Report any damages, empty packages or other oddities immediately to supervisor on duty
• Communicate any concerns or customer requests to supervisor on duty
• Assist in annual retail inventory; assist Stock Supervisor with ticketing and folding duties as needed
• Participate in the maintenance of all sales locations including cleaning, dusting, pricing and stocking of merchandise
• Other duties as assigned

Minimum Qualifications:

• Excellent communications skills and the ability to work well with others
• Must work well under pressure in a fast paced environment
• Flexible days and hours, including weekends, evenings and holidays as scheduled
• Dependability and punctuality a must

Special Requirements:

May be required to stand or walk for extended periods of time

• This position requires standing, sitting, walking and using stairs.

May be required to lift upwards of 20 lbs

Associate must tour the mansion and Museum and Education Center at least once a year to be familiar with the property and mission

• 403(b) Retirement plan with employer matching
• Employee recognition at 5 years of service
• Monthly employee events
• Employee referral program
• On-site Library
• Discount on Public Event Tickets
• Discount in the Mount Vernon Shops
• Discount at the Mount Vernon Inn and Food Court Pavilion
• Free parking

Mount Vernon is dedicated to creating an inclusive environment for all employees. As an Equal Opportunity Employer, we are committed to building and retaining a team that represents a variety of skills, experiences and perspectives. All employment decisions are based on business needs, job requirements, performance, and qualifications without regard to race, religion or belief, national or ethnic origin, gender/sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital or domestic partnership status, veteran and military status, family or parental status, or any other status protected under federal, state, or local law. Mount Vernon will not tolerate discrimination or harassment based on any of these characteristics.