Patron Support & Library Records Clerk

City of McAllen; McAllen (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Retirement 2:1

Health insurance

Vacation

Sick leave

Funeral leave

Paid holidays

Tuition reimbursement

Life insurance

Job summary

The City of McAllen seeks a library assistant to help patrons with updating contact information, card issues, and overdue fines, among other tasks at the branch library.

This role involves preparing recurring reports, gathering information from multiple sources, and supporting all departments as needed to meet service demands and staffing levels.

Strong customer service, accurate record-keeping, and teamwork are essential for success.

Qualifications

• Experience assisting the public or customers in a service setting.
• Ability to assemble information from multiple sources.

Responsibilities

• Assist patrons with updating contact information, card problems, overdue fines and other library-related matters.
• Prepare recurring reports, records, and assemble information from multiple sources.
• Assist all departments as assigned to meet service demands and staffing levels of the branch library.

Job description

The City of McAllen seeks a library assistant to help patrons with updating contact information, card issues, and overdue fines, among other tasks at the branch library.

This role involves preparing recurring reports, gathering information from multiple sources, and supporting all departments as needed to meet service demands and staffing levels.

Strong customer service, accurate record-keeping, and teamwork are essential for success.