Library - Library Assistant

City of McAllen; McAllen (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Retirement 2:1

Health insurance

Vacation

Sick leave

Funeral leave

Paid holidays

Tuition reimbursement

Life insurance

Job summary

The City of McAllen seeks a library assistant to help patrons with updating contact information, card issues, and overdue fines, among other tasks at the branch library.

This role involves preparing recurring reports, gathering information from multiple sources, and supporting all departments as needed to meet service demands and staffing levels.

Strong customer service, accurate record-keeping, and teamwork are essential for success.

Qualifications

• Experience assisting the public or customers in a service setting.
• Ability to assemble information from multiple sources.

Responsibilities

• Assist patrons with updating contact information, card problems, overdue fines and other library-related matters.
• Prepare recurring reports, records, and assemble information from multiple sources.
• Assist all departments as assigned to meet service demands and staffing levels of the branch library.

Job description

Under general direction, the employee assists patrons with updating contact information, card problems, overdue fines and other library related matters. Employee also prepares recurring reports, records, and assembles information from more than one source. This position involves general library work, assisting all departments as assigned and scheduled to meet the service demands and taffing levels of the branch library.

About the Organization:

McAllen is one of the fastest growing cities in America with a population alone close to 148,000. Known for its tropical breezes, mild winter weather, brightly colored birds, and low cost of living, McAllen offers world-class nature tourism, outstanding arts and entertainment opportunities, great sporting and outdoor activities, enchanting cultural diversity and a lively spirit. It is the home to an international airport, world birding center, symphony orchestra, performing arts center, twenty-five parks and year-round family-friendly events. It is driven by its Mission of consistently providing high quality services and quality of life to all who live, work and visit the City of McAllen and three core values: Integrity, Accountability, and Commitment. It is devoted to truth and honesty, providing courteous, open and responsible public service, and dedicated to responsiveness and excellence.

About the Benefits:

The City provides an excellent array of benefits including but not limited to

• retirement (2:1 matching)
• health/dental/vision insurance
• paid vacation
• sick and medical leave
• funeral leave
• paid holidays
• tuition reimbursement
• life insurance and longevity pay.