Patron Services & Events Coordinator

US Lawns; Havre de Grace (MD); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Paid Holidays

Vacation Time

Sick Time

Personal Time

Disability Insurance

Life Insurance

AD&D Insurance

Voluntary benefits

Job summary

The City of Havre de Grace seeks an Administrative Assistant to support the Chief of Arts, Events and Entertainment and the Program Manager. This role involves direct interaction with volunteers and patrons, event coordination, and flexible scheduling for city-wide events and outdoor festivals.

Responsibilities include managing box office needs, generating payouts, coordinating donor tickets, updating event lists, and recording meeting minutes.

Qualifications

• High School diploma required; five years of admin experience or related degree with admin background.
• Strong customer service, written and verbal communication skills.
• Proactive problem-solver with ability to manage multiple tasks and deadlines.
• Proficiency in MS Office; experience with Canva and Constant Contact a plus.

Responsibilities

• Provide administrative support to the Chief of Arts, Events and Entertainment and the Program Manager.
• Coordinate box office needs and assist with city-produced events and festivals.
• Manage volunteer and patron communications via email, phone, and in-person.
• Track and document meeting minutes; support summer camps and event riders.
• Oversee front of house equipment, ticket scanners, and communications devices.
• Be a point of contact for renters, volunteers, and daily inquiries.

Skills

Customer Service

Communication Skills

Organization

Technical Skills

Adaptability

Team Player

Education

High School Diploma

Administrative Assistant Experience (5+ yrs)

Tools

Microsoft Office Suite

Word

Excel

Google Suite

Canva

Constant Contact

Job description

The City of Havre de Grace seeks an Administrative Assistant to support the Chief of Arts, Events and Entertainment and the Program Manager. This role involves direct interaction with volunteers and patrons, event coordination, and flexible scheduling for city-wide events and outdoor festivals.

Responsibilities include managing box office needs, generating payouts, coordinating donor tickets, updating event lists, and recording meeting minutes.